Shelter Monitor
Company: Abode
Location: San Jose
Posted on: April 1, 2026
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Job Description:
Abode , one of the largest and effective nonprofits working to
end homelessness in the Bay Area, is seeking a (PART TIME/On Call)
Shelter Monitor â?¯ for our Kirk Emergency Veterans Housing program
in Santa Clara County. * Please be advised this is an ON -CALL/Part
Time position working up to 16 hours a week. About The Role : The
Shelter Monitor is responsible for maintaining the health and
safety of Shelter residents. Shelter monitors assist with the daily
needs of the residents, assisting program donors and volunteers,
and ensuring/assisting with the shelter cleanliness standards.â?¯
The People and Culture : You will be surrounded by some of the most
talented, supportive, smart, and kind leaders and teams - people
you can be proud to work with! Abode Services regularly recognizes
employees’ efforts, seeks employees’ input, and cares for employees
as people with lives outside of work. We believe that we make
better decisions and provide quality services when our workforce
reflects the diversity of the communities in which we operate.
People of color make up nearly 70% of our workforce and we strive
to recruit and retain employees from all backgrounds. Our Benefits
and Perks: $23.00 - $31.00 per hour ON -CALL/Part Time position
working up to 16 hours a week. Flexible work schedules 403(b)
Retirement Plan w/ Employer Match & Contribution Programs Dynamic,
mission-drive culture and supportive leadership Professional
Development Opportunities, Leadership Academy Programs, Annual All
Staff Events & Holiday Parties How You Make An Impact: Implement
and operate Shelter program procedures including answering
telephone lines and oversee front desk activities; greet visitors
and volunteers; and problem solve with shelter participants.â?¯
Inspect facility; sign in participants; maintain and enforce
shelter guidelines; document resident behavior and needs as well as
program issues using logbook and incidents report; oversee proper
chore implementation including cleaning up and maintenance of
facility.â?¯ Respond to participants' requests, rendering
assistance as possible; respond to and resolve conflicts and crisis
situations. Effectively communicate with service coordinators,
shelter coordinator, and shelter manager on critical incidents,
observed resident behaviors, and activities around the shelter
during scheduled shifts.â?¯ Maintain standardized operating
procedures, safety of participants, program integrity, customer
service standards, professional boundaries, and a supportive and
caring environment. Complete participant intakes and exit
paperwork.â?¯ Assist with unit turnover including cleaning of
alcoves/rooms, along with daily cleaning needs of the shelter in
the absence of residents completing chores.â?¯ Communicate with
staff and all participants in a non-judgmental manner; work
cooperatively with all agency staff.â?¯ Participate in agency
training, staff meetings, case conferences, and supervision.
Complete required agency training including CPR/first aid,
non-violent crisis intervention, and other training as assigned.
Some meetings and training will require attendance outside of the
regular schedule.�� Other duties as assigned. How You Meet
Qualifications: High School diploma or equivalent experience
required. 6 months of social services or customer service
experience. Use of personal vehicle and proof of valid California
Driver's License and current auto insurance, along with a clean DMV
record, is required. Flexible schedule to work evening and weekend
hours as needed. COMPETENCIES: Excellent verbal & written
communication, organizational, and time management skills. Strong
analytical and problem-solving skills with meticulous attention to
detail. Ability to work well independently and collaboratively with
teams. Experience working with individuals with serious mental
illness, co-occurring disorders, substance abuse, and/or the
chronically homeless population.�� Experience in crisis
response/intervention and mental health first aid. Experience
working with individuals and families in crisis or similar
areas.â?¯ Experience working in a shelter or residential
setting.â?¯ Proficiency in Microsoft Office programs, systems, and
platforms. Ability to learn and use required mobile devices and
business-related applications. Outstanding communication skills and
high degree of emotional intelligence, cultural humility, with a
proven track record to build and maintain effective relationships
with a wide variety of internal and external contacts. Notice :
This description is to be used as a guide only. It does not
constitute a contract, commitment or promise of any kind. Abode
Services reserves the right to change, add, delete, upgrade, or
downgrade the position as dictated by business necessity at any
time with or without notice.�� Notice : Abode Services is an
Equal Opportunity Employer/Drug Free Workplaceâ?¯
Keywords: Abode, San Jose , Shelter Monitor, Social Services , San Jose, California
