Social Service Coordinator- Central Valley, CA

Company: Better Tomorrows
Location: Madera
Posted on: February 15, 2026

Job Description:

Job Description Job Description Social Services Coordinator - Multigenerational (Family and Older Adults) Locations: Lindsay Apartments, Parlier Gardens & Madera Apartments Department: Impact and Service Delivery Reports to: Senior Associate Director Hours: 15 hours per week Schedule: Tuesday and Thursday 9am-3:30pm (30 min lunch), Wednesday 12pm-3pm Pay: $22.00 - $24.00 per hour Job Summary: The Social Services Coordinator (SSC) is responsible for delivering high-quality resident services across four affordable housing communities within the Central Valley. This role requires excellent planning, strong follow-through, and the ability to work independently and creatively, while managing multiple site calendars, programs, partnerships, and budgets. The SSC will facilitate core programs and services which align with Better Tomorrows’ focus areas: Health & Wellness, Academic Support, Financial Literacy, Job Readiness, Social & Community Engagement. The coordinator will produce monthly workshops matching the core programming. This position includes monthly on-site programming at each location, case management support, resident referrals, and community engagement activities. It also requires driving between sites including Lindsay, Parlier, Madera. The SSC will be responsible for monthly compliance hours and standards. This includes reporting and inputting case management data monthly. The coordinator will work with residents one on one as well as present workshops in a group setting. A successful coordinator will be proactive, organized, technologically driven, and able to build strong relationships with residents, partners, property management, and the BT team. Key Responsibilities Program Coordination & Implementation Plan, facilitate, and evaluate monthly programming for children, families, and seniors across all three sites located within the Central Valley (Lindsay, Parlier, and Madera) Note: Mileage is a reimbursable expense. Coordinate and develop activities around health, wellness, financial literacy, job readiness, educational, and community engagement activities. Develop program schedules and calendars for each site based on compliance, resident needs, and site capacity monthly in a timely manner. Ensure programming meets annual CTCAC Tax Credit and contract requirements. Case Management & Resident Support Conduct wellness check-ins by offering and encouraging to meet with residents 1:1. Create individualized goal plans with residents and track progress using case management data input system, while maintaining accurate, timely, and confidential case management documentation. Make referrals to appropriate agencies and provide follow-up. Data, Reporting & Administration Enter attendance, demographic data, case notes, and service outcomes into data systems daily/weekly. Engage residents so that monthly participation grows. Maintain digital files, program records, and required compliance documentation in a timely manner. Prepare and distribute monthly site-specific newsletters and calendars to residents (door-to-door distribution included). Community Partnerships Build and maintain partnerships with local schools, nonprofits, health providers, and volunteers. Coordinate partner-led workshops, food programs, and resource fairs. Represent BT professionally in all external communications and collaborations. Budget & Resource Management Manage, track, and reconcile three (3) separate site supplies and activity budgets according to BT financial procedures. Complete monthly expense reports and maintain accurate documentation for audit readiness. Procure supplies and coordinate donations to support programming. Provide technical and administrative support to resident associations where applicable. Coordinate on-site food banks, produce distributions, hot meals, and other food-access initiatives. Travel & Driving Expectations Prolonged driving required, with travel across three sites monthly. Regular site visits include Lindsay, Parlier, and Madera. Must maintain valid driver’s license and reliable transportation. Property Management Collaboration with onsite manager and maintenance personal. Provide excellent customer service to partner property management teams. Assist with referrals, community concerns, and efforts to maintain a safe, positive environment. Support lease-compliance education for residents, and help find rental assistance. Physical Requirements Attend BT mandatory trainings and conferences (may require overnight stays with all expenses reimbursed, including mileage from the home site). Work occasional evenings/weekends for events and resident engagement. Additional duties as assigned to support regional and organizational goals. Required Skills & Abilities Strong organizational skills with the ability to manage multiple calendars, deadlines, and sites. Excellent written and verbal communication skills. Proficiency in Google Suite, Microsoft Office (MS Word, PowerPoint Excel), and digital data systems. Ability to work independently, exercise sound judgment, and follow through on tasks. Strong project planning and time-management skills. Compassionate, professional approach to working with diverse populations. Ability to lift up to 25 lbs. (setup/teardown for programs). Comfortable with prolonged driving and maintaining a multi-site schedule. Bilingual in English and Spanish preferred Education & Experience Minimum 1–3 years of experience in social services, education, youth programs, or community engagement. Bachelor’s degree in Social Work, Education, Human Services, or related field preferred. Experience working in affordable housing or community-based settings preferred.

Keywords: Better Tomorrows, San Jose , Social Service Coordinator- Central Valley, CA, Social Services , Madera, California