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Guest Services Representative/Crafter Part-Time Position

Company: Nothing Bundt Cakes - San Jose- Evergreen
Location: San Jose
Posted on: October 12, 2018

Job Description:

Guest Services Representative/Crafter Part-Time Position Position Summary: Exciting full-time opportunity for the right individual. Must be an energetic, detail oriented team player who can interact well with our guests. No experience necessary - will train the right individual who is interested in serving our guests with creative solutions in a warm and welcoming environment. Guest Service Representative will also perform side work duties for the crafting department, some light cleaning, and some clerical duties. Candidate Must Have Full Weekend and Holiday Availability as well as some Weekday Availability Requirements: Possess a strong sense of teamwork Ability to follow instructions Has integrity Takes initiative Fits the Nothing Bundt Cakes Culture Has the ability to work well under pressure Outgoing and friendly personality Ability to multitask while paying special attention to detail Strong sales ability Genuine care of others needs Ability to work with a sense of urgency Responsibilities may include but are not limited to: Abide by all NBC policies and procedures Uphold NBC's image and brand Assist other departments when necessary Introduce walk-in guests to our bakery and our products with a guest tour Assist guests with walk-in orders while using creative solutions Suggest balloon sales, show porcelain items, and up-sell with candles and cards Assist phone guests by placing incoming orders Give cake presentations while performing quality control tests Operate & balance (POS) point of sale with accuracy and efficiency Gather guests email addresses Keep samples available during all hours of operation Maintaining a strong knowledge of NBC's products, prices, and promotions Keep retail area clean, swept, neatly merchandised, Dust all retail surfaces twice per week, including all counter tops, and POS stations Duties assigned by crafting department such as fluffing bows and making design pieces Craft Cakes and manage order handling Associated topics: agent, agente de servicio al cliente, answer, associate, call center representative, client service, customer care associate, customer care specialist, customer service associate, phone

Keywords: Nothing Bundt Cakes - San Jose- Evergreen, San Jose , Guest Services Representative/Crafter Part-Time Position, Sales , San Jose, California

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