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Customer Service Representative

Company: Altig
Location: San Jose
Posted on: September 15, 2018

Job Description:

As a Customer Care Advisor, you will be an integral part of bringing the magic of our company to life. Advisors provide outstanding customer service, perform to reach goals on a personal and professional level, and demonstrate superior product knowledge to customers all to create a customer experience that will make the members feel comfortable. Successful candidates require competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, producing results and inspirational leadership. We will provide training in the following: Customer Experience Building relationships with customers and understanding their needs Delivering a strong and genuine customer experience that will allow the customer to confidently recommend our product to their friends and family Providing management with feedback and solutions to improve processes Professional Growth Supporting team members in serving customers and performing company operations Sharing customer experiences with the rest of your team including management Cross-training and coaching among teams Celebrating individual achievements and team successes. Our company highlights top performers and rewards them for success. Submit your resume for consideration and please highlight your customer service experience. We are conducting telephone interviews this week and next. Associated topics: call, client, client service, customer, customer order, customer service representative, help desk, service call, service representative, support specialist

Keywords: Altig, San Jose , Customer Service Representative, Sales , San Jose, California

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