Notify : Enabled RC and HM

Company: Oneco 1
Location: San Mateo
Posted on: April 2, 2026

Job Description:

Description AHMED FAWZI , MBA P.O. Box: 299103 Dubai, UAE – Cell: 971 50- 640-8117 [email protected] – http://ae.linkedin.com/in/amhfawzi Business Strategy , Innovation Management , Consultative Selling, Business Development Summary An experienced business professional with 14 years of creating and delivering value for organizations, leveraging technology and innovation. Ahmed's broad experience enables him to provide a 360-degree perspective spanning from the technical to business levels, effectively builds consensus among people at all levels in order to create powerful collaborations united on common visions, missions, and goals. An expert in business strategy, innovation management , scenario planning , business development , strategic relationship management , and business transformation . Key Strengths: Communication; Teamwork; Adaptive Thinking; Building Relationships ; Business Execution . Clients & Organizations: Citibank Egypt, CBQ - Qatar, ADCO, ADMA, Atlantis The Palm - Dubai, TwoFour54 - Abu Dhabi, The Avenues - Kuwait, Sharjah Cooperative, Ministry of Education - UAE, SITA ( US, UK, Australia, UAE, Saudi, Qatar, and Oman), Emirates Airlines, and a wide range of SMEs. International Exposure : United States, United Kingdom, Belgium, Netherlands, France, Singapore, Malaysia, China , Turkey, Egypt, UAE, Saudi, Qatar, Kuwait, Lebanon, and Maldives. Career Highlights • Created addressable pipeline of $ 9 M during the FY14-15 Q1 . • Made inroads to develop account relationship, overall portfolio crossed the $10M mark in 2 years. • Closed deals worth $3M in UAE and Sa udi Arabia, leveraging strategic alliances. • Created addressable pip eline of AED 4M in three months as a BDM in a small-size IT services organization. • Improved business efficiency, achieved 55% GM (gross margin) and ( 134 % ) growth in the top line. • Managed delivery for IT Services portfolio of $2.1M within GCC region for government solutions. • Delivered 1 large program, 10 custom build projects, and 20 customized product implementations. • Managed support for mission critical solutions, provided timely support & quality enhancements. • Managed multicultural, geographically separated teams of 40 employees across GCC , UK, and India. • Earned multiple awards for performance excellence, academic excellence, and leadership. • Rated 5/5 “Far Exceeds” for two years in a row by IGT with a record of BU efficiency of 122.1%. Professional Experience InterGlobe Services & T echnologies, Dubai, UAE Aug’ 12 – Present Account Director – Strategic Accounts Mar’13 – Present My role is to actively listen to my clients and address their needs through a consultative approach that delivers a genuine solution, leveraging IGT capabilities; hence, sustaining the business by growing strategic relationships in the Middle East region. Develop and execute account development plan for Middle East region strategic accounts . C onsultative selling in alignment with latest technologies and industry trends. I nroads to new areas in the clients’ business, leveraging InterGlobe capabilities. Ensure a healthy P&L on the account level. Created addressable pipeline of $ 9M during the FY14-15 Q1. Regional Delivery Manager – IT Services, GCC Jul’13 – Feb’13 Managed the delivery for IT Services portfolio of $2.1M within GCC region . Managed multicultural, geographically se parated teams of 40 employees across GCC , UK, and India. Improved business efficiency, achieved 55% GM (gross margin) and 134 % growth in the top line. Made inroads to develop account relationship, overall portfolio crossed the $10M mark in 2 years. Facilitated steering meetings with clients’ top and senior management. AHMED FAWZI , MBA UAE – Cell: 971 50- 640-8117 – [email protected] – http://ae.linkedin.com/in/amhfawzi Senior Projects Manager – IT Services Aug’12 – Jun ’13 Manage d $ 1 .5 7 M IT services portfolio: develop, deploy, and support critical mission systems for GCC governments. Established an R&D practice within the team to automate the deployment process. Transformed 8x5 service delivery model to a 24x7 model with no impact on cost and quality . Improved operational efficiency, 12 0% team utilization rate . Implemented an innovative k nowledge management approach to leverage economies of experience . Awarded “Outstand ing Business Contribution” Team for exceeding targets in two quarters in a row. Recognized as "Best Project Manager" in 2013 . Nominated as one of nine “Value Champions” out of 5000 employees by colleagues and direct reports, for being aligned with organizational values: customer-orientation, integrity, and future mindedness. IT-Corne r Emirates, Dubai, UAE Mar’ 12 – Jul’12 Business Development Manager Develop ed market strategies that align IT-Corner's products and services to client s' needs. Created a qualified pipeline of AED 4M, building trust with the client. Closed deals worth $3M in UAE and Saudi Arabia , leveraging strategic alliances. Ministry o f Education (MOE), Dubai, UAE Apr’ 09 – Mar’ 12 Business Technology Advisor Established MOE Contact Center (CC) from idea to streamlined operations , Designed service capacity to accommodate 1 500 calls, 7 agents , 10 hours a day, 5 days a week . Recruited 8 MOE CC staff and trained over 60 stakeholders to ensure operations are streamlined. Strategized 22 initiatives, provided savings of AED 1.5M in the operational costs . Renegotiated vendors’ contracts to reduce the operational costs by AED 800K . Constantly met and improved MOE CC service levels and operational efficiency . Awarded “ Knights of Communication Award ” for outstanding achievemen t i n establishing MOE CC. Previous Professional Experience Jan’00 – Mar’09 ? Aug 08 - Mar 09 : Senior Implementation Consultant with FSI (FM Solutions) Middle East, Dubai, UAE ? Nov 07 - Jul 0 8 : Software Development Manager with IT-Corner Emirates, Dubai, UAE ? Oct 06 - Oct 07 : IT Manager with QLS Schools, Giza, Egypt ? Mar 06 - Oct 06 : Business Analyst with Citibank N.A., Cairo, Egypt ? Aug 05 - Feb 06 : Graduate Teaching Assistant with Arab Academy for Science & Technology, Cairo, Egypt ? Jan 00 - May 05 : Software Developer, Project Leader, and Trainer in Cairo, Egypt EDUCATION Executive Master of Business Administration Jul ’ 14 HULT International Business School (Dubai, London, Shanghai, and Boston) Strategy, Innovation, and Leadership B.Sc. (Hons ) Computer Science Jul’ 05 Arab Academy for Science & Technology, Cairo , Egypt ADDITIONAL PROFESSIONAL QUALIFICATIONS TOGAF® 9 Certified • PRINCE2® Practitioner • ITIL® V3 Foundation • CSM ( Certified Scrum Master ) ADDITIONAL INFORMATION Bilingual fluency in English & Arabic Ahmed Fawzi – Resume Page 1 of 2

Keywords: Oneco 1, San Jose , Notify : Enabled RC and HM, Sales , San Mateo, California