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New Age / Hi Tech Sector - BPO Sales Lead

Company: Wipro Technologies
Location: San Jose
Posted on: June 5, 2024

Job Description:

We are looking for a candidate to lead our HiTech/New Age business development efforts across industry sectors for US, Canada and LATAM region based in the USA.

  • Directly manage senior sales leaders within the HiTech/New Age sector to drive pipeline growth, secure business (order booking), and achieve revenue targets from both existing and new clients, with performance measured against defined monthly/quarterly/annual goals.
  • Develop and execute business development strategies, actively shaping and winning large deals.
  • Drive the creation of new marketing collateral and domain-specific content to support business development efforts, including mailers, practice brochures, proactive pitches, etc.
  • Quickly develop an in-depth understanding of Wipro's end-to-end HiTech/New Age offerings, client landscape, relevant case studies, differentiators, and tailor solutions/pitches to match the needs of prospective clients.
  • Lead all HiTech/New Age sales initiatives and pursuits, collaborating with global, cross-functional teams to develop high-quality, winning business propositions, taking complete ownership of output for HiTech/New Age pursuits.
  • Facilitate client pursuit meetings, relationship building, solution workshops, due diligence sessions, etc., presenting Wipro's credentials and value proposition effectively.
  • Attend analyst briefings and industry conferences to promote Wipro's HiTech/New Age services business growth and technical expertise.
  • Lead internal pursuit reviews, covering qualification, win themes, SWOT analysis, value proposition, and support requirements, collaborating with management and larger pursuit teams.
  • Develop a reasonable understanding of other Wipro business process service offerings to identify potential business opportunities, demonstrating stewardship.
    • 18-20 years of extensiveHiTech/ New age sector experience in Business Process Outsourcing (BPO), encompassing end-to-end pursuit/opportunity management, execution, program management, New logo hunting and transformation initiatives.
    • A proven track record in supervisory roles directly managing senior sales leaders,(Both hunting and farming)
    • Proficient in leading high-level discussions within the HiTech/New Age domain, engaging consultatively with C-suite stakeholders and functional leaders.
    • Comprehensive understanding ofhorizontal services like Content Moderation, Trust & Safety, Customer Experience, Finance & Accounting, Supply chain, Procurement, , and HR.
    • In-depth knowledge of delivery strategies, global delivery locations, retained vs. outsourced models, benchmarks, tools and technology platforms, automation tools, Business Continuity Planning (BCP)/Disaster Recovery (DR) practices, operations performance management, governance models, compliance requirements, and commercial models.
    • Demonstrated success in securing new business within the HiTech/New Age sector
    • Demonstrated success in winning large deals.(Both hunting and Farming)
    • Familiarity with the BPS industry landscape, analysts, deal advisors, product partner ecosystems, and competitors, understanding their strengths and weaknesses.
    • Possesses a robust network of connections within the New Age customer base.
    • Proficient in prospecting at the C-level and engaging with senior executive decision-makers, demonstrating a clear understanding of their business needs.
    • Strong interpersonal and relationship-building skills.
    • Ability to collaborate effectively across cross-functional/global teams, including Solution Design, Business Finance, HR, Risk & Compliance, Transition, Transformation, Quality, and Delivery.
    • Flexible working approach, capable of operating in both structured and unstructured environments.
    • Willingness to travel (domestic USA and/or international) to meet internal and external stakeholders for business development purposes.
    • Highly responsive, respectful, trustworthy, and demonstrates stewardship.

Keywords: Wipro Technologies, San Jose , New Age / Hi Tech Sector - BPO Sales Lead, Sales , San Jose, California

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