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Customer Service Representative

Company: RoundPoint Mortgage Servicing Corporation
Location: San Jose
Posted on: March 18, 2023

Job Description:

RoundPoint's brand identity rests in the hands of the Customer Service Representative. The Customer Service Representative manages RoundPoint's reputation, and advances it through superior proactive and reactive communication. The Customer Service Representative achieves this end by translating our customers' needs into answers to their questions, workflows to other departments, and/or knowledge of RoundPoint's self-service products. The Customer Service Representative creates the solution to any problem by the end of the conversation.

Keywords: RoundPoint Mortgage Servicing Corporation, San Jose , Customer Service Representative, Sales , San Jose, California

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