Contact Center Sales Specialist - West
Company: Cisco Systems, Inc.
Location: San Jose
Posted on: March 17, 2023
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Job Description:
The Role "Customer Experience" is gaining an astonishing degree
of executive attention. Cisco has a seat at the table in these
discussions. You will help us to continue to gain share, grow as a
company and deliver breakthrough results for our customers! This
position plays a crucial role of setting Cisco's sales strategy and
driving deals to closure. We are looking for a unique background in
selling SaaS and enterprise software to Line of Business and IT
buyers. Experience selling CX technologies such as Analytics,
AI/ML, Bots, Workforce Optimization, CRM and Contact Center is also
critical. What You'll Do The Sales Specialist: * Excellent
presentation and customer interaction skills are required. *
Develops and manages a territory sales strategy to meet or exceed
bookings targets; provides weekly/monthly/quarterly sales
forecasting, grows and tracks pipeline using Cisco forecasting
tools. * Has a strong ability to collaborate with finance, field
sales leaders and peers, channels, business unit, customer advocacy
and marketing - collaboratively working with the extended sales
team to identify and close opportunities.Who You'll Work With: This
individual contributor, quota carrying role, will be part of a team
of incredibly passionate and accomplished professionals, with a
culture of collaboration! While this is a direct customer facing
role, experience working with Partners to deliver a total solution
is critical. Minimum requirements for this role include: * 5+ years
of SaaS/ Contact center / software sales experience * Excellent
executive presentation, written and verbal communication skills *
Return on investment and outcome-based sales experience *
Familiarity with key competitors such as Genesys, Amazon, Five 9,
InContact, Avaya * Some travel throughout the US or within the
regionWe Are Cisco #WeAreCisco, where each person is unique, but we
bring our talents to work as a team and make a difference. We know
that the award-winning culture at Cisco is something to brag about,
but here are more reasons that make you excited to get out of bed
to come in the morning, like: * Medical, dental, vision coverage *
401k match (4.5%) + Employee stock purchase plan * Wellness perks
(gym, hobbies, education, store discounts, personal finance) * 4
weeks PTO, 5 days VTO, 16 holidays (including 1 birthday PTO,
Juneteenth, 1 floating holiday) * Required company shut down
between Christmas and New Years Cisco is an Affirmative Action and
Equal Opportunity Employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, gender, sexual orientation, national origin, genetic
information, age, disability, veteran status, or any other legally
protected basis. Cisco will consider for employment, on a case by
case basis, qualified applicants with arrest and conviction
records. We will ensure that individuals with disabilities are
provided reasonable accommodation to participate in the job
application or interview process, to perform essential job
functions, and to receive other benefits and privileges of
employment. Please contact us to request accommodation.
Keywords: Cisco Systems, Inc., San Jose , Contact Center Sales Specialist - West, Sales , San Jose, California
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