Full Time Client Service Representative
Company: VCA Animal Hospitals
Location: San Jose
Posted on: January 26, 2023
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Job Description:
VCA Almaden Valley Animal Hospital is seeking a Full Time Client
Service Representative to join our team in San Jose, CA. ESSENTIAL
FUNCTIONS: Customer service functions, including: greeting
visitors, answering telephones, and guiding clients and their pets
to exam rooms Scheduling and confirming appointments Placing
outbound calls for follow-ups and reaching out to prospective
clients Presenting and explaining fees, including processing
payments Recommending, selecting, and obtaining products and
services, including prescriptions Answering questions regarding
products and services, including educating clients on general
animal husbandry and non-medical pet care (i.e., heartworm
prevention, housebreaking, and flea & tick control) Managing
medical records, charts, reports and correspondence QUALIFICATIONS:
At least one year of proven past experience helping customers High
School Diploma/GED or equivalent Excellent listening and
communication skills Compassion for pets and people-as well as
awareness and understanding of others' reactions Proven
decision-making skills to choose the most appropriate course of
actionThe ability to integrate new information into problem-solving
Proficiency in Microsoft Office Willingness to work non-traditional
hours, including nights, weekends and holidays The ability to lift
up to 40 lbs. and be exposed to hazards associated with pets such
as allergies, contagious diseases, noises, odors, bites, scratches,
and animal waste Hourly wage: $20.83-$23.00 BENEFITS: We offer
competitive compensation along with a comprehensive benefits
package, including, medical/dental/vision and paid vacation (for
F/T employees only), 401(k), generous personal pet care discounts
and more! If interested in this opportunity, please apply online.
Employment Type: Full Time Years Experience: 1 - 3 years Salary:
$21 - $23 Hourly Bonus/Commission: No
Keywords: VCA Animal Hospitals, San Jose , Full Time Client Service Representative, Sales , San Jose, California
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