Customer Service Representative - State Farm Agent Team Member

Company: Careerbuilder-US
Location: San Jose
Posted on: January 24, 2023

Job Description:

Job DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive...
  • Simple IRA
  • Salary plus commission/bonus
  • Profit sharing
  • Paid time off (vacation and personal/sick days)Requirements
    • Interest in marketing products and services based on customer needs
    • Excellent interpersonal skills
    • Excellent communication skills - written, verbal and listening
    • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
    • People-oriented
    • Organizational skills
    • Self-motivated
    • Detail oriented
    • Proactive in problem solving
    • Pride in getting work done accurately and timely
    • Ability to work in a team environment
    • Ability to multi-task
    • Ability to effectively relate to a customer
    • Property and Casualty license (must be able to obtain)
    • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing educationIf you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.by Jobble

Keywords: Careerbuilder-US, San Jose , Customer Service Representative - State Farm Agent Team Member, Sales , San Jose, California