Call Center Agent
Company: PremierOne Credit Union
Location: San Jose
Posted on: May 16, 2022
Job DescriptionTake your career to the next level at one of
California's most Culturally Rich and Innovative Credit
Unions,recognized in 2021 as one of the Top Workplaces in the Bay
- Do you have at least one year customer service experience?
- Do you enjoy a fast-paced environment working with
- Do you have basic device knowledge and are comfortable talking
about computer terms such as "Browsers" and "Operating
- Do you have excellent verbal and written communication
skills?If you answered "yes!" to the above questions, we want to
meet you! We are seeking a full-time Call Center Agent to work at
our Corporate Office located at 6640 Via Del Oro in San Jose, CA.
The Call Center Agent's primary purpose is to assist members by
handling a variety of member service calls in a prompt, courteous
and professional manner including calls that require problem
resolution.Duties and Responsibilities include:
- Assists customers and potential customers with their telephone
and email requests
- Answer questions about products and services and resolves
problems within authority
- Assist customers with online inquires and trouble shooting
- Refer customers for loan funding established goals
- Sends secure emails and electronic forms as requested.
- Perform daily duties accurately while maintaining acceptable
production levels.Education and Qualifications:
- Six months to two years of similar or related experience.
- High school education or GED.Fantastic BenefitsPremierOne
Credit Union reflects the value placed on employees by providing
the following benefits in addition to competitive salary:
- Medical, Dental, Vision, Life, and Long Term Disability
- 401(k) including employer match
- Discounts on financial products and services, including
- Paid sick leave & vacation
- Company-wide Incentive Plan, plus much more!Salary Range:
$19.50 to $28.50 per hour DOEApply Now for Consideration!PremierOne
Credit Union is an equal opportunity employer
Keywords: PremierOne Credit Union, San Jose , Call Center Agent, Sales , San Jose, California
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