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Operations Service Representative --- Hazmat Industry

Company: ACTenviro
Location: San Jose
Posted on: May 14, 2022

Job Description:

Job Description Job Summary This position will support operations for ACTenviro at the San Jose, CA site. The position includes but is not limited to, data entry, which covers a variety of different entries in EW or customer sites, printing work orders that are generated from the sales teams, generating outbound loads, communication with downstream TSDF with that information for scheduling purposes for outbound loads, including data entry into the Clean Harbors Online System, collaborating with our warehouse personnel for accuracy for outbound loads, checking incoming shipping documents for correctness, notifying sales of errors with shipping documents, receiving incoming documentation into our EW system, backup to the front Admin person (relieving her for breaks, or when out sick or on vacation, filing), sending out daily schedule and putting together the job packets for the field, editing incoming job packets from the field, input profiles when applicable, maintaining a book of assigned customers based on information provided by the sales teams and assigned by the OSR Supervisor. Accountabilities Preps/Prints work orders (job packets) from sales based on ship dates and pre-arranged template orders that have been scheduled with dispatch which includes prepping orders at least 2-3 days prior to service when templates are assigned Edits job packets returned from field by on the sales order side as to what was picked up and which is then passed along to sales billing department Receives incoming documentation from the field Generates twice daily emails with heads up for schedule, informing of any discrepancies of job packets missing, or if turned in, not on schedule, after final schedule done put together the job packets for the appropriate field personnel and put in their mailbox Checks incoming documents, hazardous or not, for correctness, works with sale and field personnel when discrepancies are found so they can be corrected Generates outbound loads for waste leaving our 10-day hub going to other ACT 10-day hubs or facilities, this includes verification of piece count with our dock personal, copying and emailing our other 10-day branches and other non-ACT branches of the upcoming loads. Entering the outbound loads in EW transfer tabs Maintain book of assigned accounts detailing preparation dates, special instructions, and any other pertinent information which is used to keep track of assigned customers--- needs for their services that have been setup with pre-existing dates/templates and to allow another team members to back up your accounts as needed When needed filing transporter copies of BOLs, manifests, Medical Waste Tracking documents, or other methods of documentation in binders Maintains liaison with sales for issues on orders Generating reports if needed to support Operations Knowledge, Skills, and Ability Knowledge and understanding of the English language and grammar Experience with Microsoft Office Suite (i.e. Word, Excel, Outlook) Ability to operate office equipment sufficient to perform job Effective verbal, written, listening, and interpersonal skills Team player Understanding filing processes in general Education -- High school education or equivalent -- One (1) year prior experience in the hazardous waste industry, is preferred Physical Demands Sitting: Remaining in the seated position 80% of the time. Stand/Walk: Remaining on one---s feet in an upright position and/or walking 12% of the time. Lifting: Raising or lowering an object from one level to another (includes upward/overhead) under 5 lbs. Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles 1% of time. Company Description ACTenviro is a nationally-recognized, employee-owned company involved in all facets of hazardous waste management. As a single-source provider of hazardous and biological waste management, recycling, disposal, treatment, health and safety, and compliance services, ACT is at the forefront of the renewable energy revolution. Benefits We offer a wide range of great benefits and perks to our employees to ensure they feel at home with us. At ACTenviro, we have a family-oriented culture and environment without the normal corporate grind. We offer medical, dental and vision benefits for employee, company-matching 401K contributions, regular recognition and rewards, and many company-sponsored, family events away from work. Come join us at ACTenviro, where we don---t just see you as an employee, we see you as something much more ACTenviro is a Forward-Thinking, Professional Organization with Family Values and Customer Commitment. Please visit www.actenviro.com to learn more about ACT.

Keywords: ACTenviro, San Jose , Operations Service Representative --- Hazmat Industry, Sales , San Jose, California

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