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Sales Support Coordinator

Company: Kforce
Location: San Jose
Posted on: April 8, 2021

Job Description:

Kforce is immediately adding a full-time Sales Support Coordinator in support of our industry leading technology development client in San Jose, CA. Our client is seeking candidates who are driven to make positive changes to the way people live and work by creating breakthrough technology solutions.Duties:

  • Uses ability as a skilled specialist to contribute to the development of new concepts/techniques and to complete assignments/tasks in innovative and effective ways
  • Works on assignments that are highly complex in nature where a strong degree of independent judgment, initiative and technical knowledge are required to resolve problems
  • Work is completed independently and has ability to handle most unique situations
  • Frequently determines methods and procedures for new assignments
  • May supervise the activities of other non-exempt employees
  • Compiles and reviews report detailing performance indicators, sales trends, and other sales data- related analysis
  • Supports day-to-day post-sales order transactions (e.g., credits, returns, order entry) and reporting of customer issues, including resolution of basic issues; Handles a limited number of highly complex customer accounts
  • Ensures resolution of order management issues for all product lines using specialized subject matter knowledge and is a subject matter expert to other departments (e.g., testing new systems to ensure order management system works correctly) Requirements
    • Two-year university degree or equivalent experience
    • Typically, 6+ years of experience in a customer service role
    • Expert knowledge on the general/technical acts of the jobKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Know someone perfect for this role? Recommend your friends and make money when they're hired using our app, KFORCEconnect. The more you refer, the more you earn! Download the app today to Connect. Refer. Get Paid. Kforce is a solutions firm that builds and manages expert teams in technology and finance & accounting. We deliver on our client's objectives by combining a global knowledge force with flexible delivery and an unmatched drive for excellence. Kforce not only serves as a trusted partner to our customers, providing next level insights and powerful results, but also offers many consultants comprehensive benefits including medical, dental, 401(K), life insurance and disability. Kforce is a professional staffing services firm specializing in flexible and direct hire staffing in Technology and Finance & Accounting, engaging over 23,000 highly skilled professionals annually with more than 4,000 customers.

Keywords: Kforce, San Jose , Sales Support Coordinator, Sales , San Jose, California

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