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Data Analyst

Company: 8x8 Inc.
Location: San Jose
Posted on: July 16, 2019

Job Description:

8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit ***********, or follow 8x8 on LinkedIn, Twitter, and Facebook. The BI and Strategic Analytics team at 8x8 is transforming the way the company does business. The vision for this team is simple: provide insight and visibility into customers, prospects, partners, and competition - leveraging data, machine learning, and advanced analytics to help direct the company future and outsmart the competition. Today , only a small percent of companies are truly data-driven in every aspect of their decision making - but 100% of the companies that thrive ten years from now will be data driven in the truest sense of the word. This change is not an easy one to make, anywhere - but 8x8 is proudly leading the charge. We are looking for smart, capable, and driven individuals with a problem-solving and positive attitude, to help us lead this transformation. Members of the BI team will themselves be data evangelists - helping to sell the value of sound data management and data-driven decision making across the company. What You Will Be Doing Serve as direct interface between BI Team and internal customers, including executive & leadership teams** Conduct detailed interviews with key stakeholders to understand their data and analytics requirements and objectives. Translate requirements into Business Requirements Documents and design specs Be an integral part in developing test cases, unit testing and UAT. Work cross-functionally to maintain and improve upon our integrations with different systems. Create dashboards in Tableau, driving visibility into key metrics across the entire business. The BI Analyst will extract actionable insights from complex and nuanced data, relevant to efforts led by the sales, marketing, support, product, and other teams across the organization.** Become a BI subject matter expert: provide rapid and accurate answers into a wide range of possible queries brought to BI team by stakeholders all across the company** Help define and maintain centralized standards for reports and metrics created by BI doers across the company** Create and maintain clear and detailed documentation around reports & processes Qualifications Mid- level experience working on Tableau (reports / dashboards / ad-hoc analysis)** Effective communication, interpersonal and presentation skills both verbal and written** Superb attention to detail, with demonstrated focus on delivering business value** Positive, self-directing individual, with can-do attitude ** Demonstrated understanding of visual storytelling methodology & hierarchy of design** 2 years of experience performing as BI Analyst or related role8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.View the Participant Poster in English - Espaol.View the Right to Work Poster in English - Espaol. We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at *************** (Include Reasonable Accommodation in the subject line) For European Job Applicants our Job Applicant Privacy Notice can be found here.

Keywords: 8x8 Inc., San Jose , Data Analyst, Professions , San Jose, California

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