Technical Business Analyst - CRM (Microsoft Dynamics)

Company: TEKsystems Careers
Location: San Jose
Posted on: September 3, 2024

Job Description:

We are looking for a Technical Business Analyst/System Analyst (Microsoft Dynamics CRM focused) to work on a 9+ month contract. This person will specifically be focused on the Sales experience in Microsoft Dynamics CRM. Our client is doing a migration from Salesforce to Microsoft Dynamics CRM (prior experience working on a project where the client has moved from Salesforce to Microsoft Dynamics would be a huge plus) This Technical Business Analyst/Systems Analyst will need to know Microsoft Dynamics CRM Technology very well and be able to write very Microsoft Dynamics-specific requirements for the developers.

• Daily Responsibilities: *
• Partner with Product Manager and business to understand the current-state process around Sales and provide technical insights and industry best practices on the future state on a target solution - CRM Dynamics, with a lens to providing customer value, by improving the customers' experience on Dynamics and the day-to-day productivity of the sellers.
• Work with the Product Managers to build detailed technical requirements/specifications for Engineering teams to build the solution in Dynamics.
• Work with Product managers and Business teams to build technical requirements around data migration - starting with analyzing the requested fields to be migrated, working with Engineering to figure out the Source to Target data mapping. Analyzing what exists in the target system that can be reused versus building net new every time.
• Drive and facilitate Sprint grooming sessions and process improvements sessions with Engineering and Product Managers.
• Drive and influence the product vision, collaborate with architecture, design and engineering teams to deliver the roadmap.
• Responsible for communicating/aligning with Engineering , Product Managers and business stakeholders on Sprint status, requirement roadmaps.
• Conducts QA testing and validations and provides inputs to the Engineering teams - along with the product managers.
• Strategically align with other product managers on the delivery of interdependent solutions and initiatives.
• Lead the planning, documentation, and delivery of run-the-business requirements.
• Leads - with the product managers - User Acceptance Testing (UAT) with business testers, and works with the Quality Engineer to define acceptance tests for features.
• Support Release Planning, scheduling backlog items into regular releases aligned to business priority while working with the product managers.
• Supports production cutover and Production acceptance testing.
• Supports post go live sessions with business, addresses and drives technical issues raised during Hyper Care.
  Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.--- If eligible, the benefits available for this temporary role may include the following:
  
  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
    About TEKsystems:
    
    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
    
    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    

Keywords: TEKsystems Careers, San Jose , Technical Business Analyst - CRM (Microsoft Dynamics), Professions , San Jose, California