Graduate Enrollment and Communication Analyst
Company: San Jose State University
Location: San Jose
Posted on: April 24, 2024
|
|
Job Description:
Job Summary
Reporting to the Director of Graduate Enrollment Management, with
limited direction from the Director of Graduate Admissions and
Program Evaluations, the Graduate Enrollment and Communication
Analyst is primarily responsible for analyzing, identifying, and
implementing enrollment and communication set-up and ongoing
maintenance for the Customer Relationship Management (CRM) system
within the College of Graduate Studies.
Working independently under general supervision, the incumbent is
responsible for analysis, communication, and project management to
implement and enhance the graduate CRM to effectively and
efficiently achieve strategic administrative and operational goals
for graduate recruitment, admissions, enrollment, and overall
graduate student success. This involves setting up and maintaining
comprehensive workflows and communications/marketing campaigns, as
well as robust enrollment reporting features. The incumbent
collaborates and meets with other business analyst groups to
facilitate communication amongst internal and external units to
ensure successful technical implementation and enhancements of key
functions within the CRM, as well as other technical and
communication initiatives. This requires analyzing existing
business processes, requirements gathering, business user flow
diagram creation, assisting the business side in implementing new
systems and functionality, developing and delivering documentation
and training as it relates to technology, and supporting users with
software-related processing issues. In addition, they are
responsible for developing and coordinating requests for
enhancements to our existing systems. The Graduate Enrollment and
Communications Analyst will assist in maintaining accurate and
transparent documentation of the CRM and other technical processes
and workflows in order to maintain levels of efficiency and quality
service.
Knowledge, Skills & Abilities
Required Qualifications
Preferred Qualifications
Compensation
Classification: Administrative/Analyst Specialist - Exempt II
Anticipated Hiring Range: $5,833/month - $6,250/month
CSU Salary Range: $5,022/month - $9,083/month
San Jose State University offers employees a comprehensive benefits
package typically worth 30-35% of your base salary. For more
information on programs available, please see the .
Application Procedure
Click Apply Now to complete the SJSU Online Employment Application
and attach the following documents:
All applicants must apply within the specified application period:
January 15, 2024 through January 29, 2024. This position is open
until filled; however, applications received after screening has
begun will be considered at the discretion of the university.
Contact Information
University Personnel
408-924-2252
CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any
in-person program or activity (on- or off-campus) operated or
controlled by the University follow COVID-19 vaccine
recommendations adopted by the U.S. Centers for Disease Control and
Prevention (CDC) and the California Department of Public Health
(CDPH) applicable to their age, medical condition, and other
relevant indications and comply with other safety measures
established by each campus. The system wide policy can be found at
and questions may be sent to .
Additional Information
Satisfactory completion of a background check (including a criminal
records check) is required for employment. SJSU will issue a
contingent offer of employment to the selected candidate, which may
be rescinded if the background check reveals disqualifying
information, and/or it is discovered that the candidate knowingly
withheld or falsified information. Failure to satisfactorily
complete the background check may affect the continued employment
of a current CSU employee who was offered the position on a
contingent basis.
The standard background check includes: criminal check, employment
and education verification. Depending on the position, a motor
vehicle and/or credit check may be required. All background checks
are conducted through the university's third party vendor, Accurate
Background. Some positions may also require fingerprinting. SJSU
will pay all costs associated with this procedure. Evidence of
required degree(s) or certification(s) will be required at time of
hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS.
(e.g. H1-B VISAS)
All San Jose State University employees are considered mandated
reporters under the California Child Abuse and Neglect Reporting
Act and are required to comply with the requirements set forth in
CSU Executive Order 1083 as a condition of employment. Incumbent is
also required to promptly report any knowledge of a possible Title
IX related incident to the Title IX Office or report any
discrimination, harassment, and/or retaliation to the Office of
Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime
Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy
and Campus Crime Statistics Act, the Annual Security Report (ASR)
is also now available for viewing at The ASR contains the current
security and safety-related policy statements, emergency
preparedness and evacuation information, crime prevention and
Sexual Assault prevention information, and information about drug
and alcohol prevention programming. The ASR also contains
statistics of Clery crimes for San Jose State University locations
for the three most recent calendar years. A paper copy of the ASR
is available upon request by contacting the Office of the Clery
Director by phone at 408-924-1501 or by email at .
Pursuant to the Higher Education Opportunity Act, the Annual Fire
Safety Report (AFSR) is also available for viewing at . The purpose
of this report is to disclose statistics for fires that occurred
within SJSU on-campus housing facilities for the three most recent
calendar years, and to distribute fire safety policies and
procedures intended to promote safety on Campus. A paper copy of
the AFSR is available upon request by contacting the Housing Office
by phone at 408-795-5600 or by email at .
Campus Security Authority - In accordance with the Jeanne Clery
Disclosure of Campus Security Policy and Campus Crime Statistics
Act (Clery Act) and CSU systemwide policy, this position is subject
to ongoing review for designation as a Campus Security Authority.
Individuals that are designated as Campus Security Authorities are
required to immediately report Clery incidents to the institution
and complete Clery Act training as determined by the university
Clery Director.
Equal Employment Statement
San Jose State University (SJSU) is an Equal
Opportunity/Affirmative Action employer committed to
nondiscrimination on the basis of age, ancestry, citizenship
status, color, creed, disability, ethnicity, gender, genetic
information, marital status, medical condition, national origin,
race, religion or lack thereof, sex, sexual orientation,
transgender, or protected veteran status consistent with applicable
federal and state laws. This policy applies to all SJSU students,
faculty and staff programs and activities. Title IX of the
Education Amendments of 1972, and certain other federal and state
laws, prohibit discrimination on the basis of sex in all education
programs and activities operated by the university (both on and off
campus).
Keywords: San Jose State University, San Jose , Graduate Enrollment and Communication Analyst, Professions , San Jose, California
Click
here to apply!
|