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Capability Analyst - Remote

Company: UnitedHealth Group
Location: San Jose
Posted on: March 16, 2023

Job Description:

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm)

People say change is hard. We say so what? We're in the business of making health care more affordable, simpler, and easier for people to access. We need decisive, creative, and collaborative business professionals who can help us. As a Sr Capability Analyst/Product Owner, you'll design processes and project implementations and diagnose process improvement opportunities as you develop innovative solutions that will affect millions. If that sounds energizing to you, join us today.

In this role you will represent the voice of the business by performing research, design, and development, translating complex business requirements into actionable features, user stories and changes/updates to the Government Operations application suite. This is a cross-functional liaison role that reviews requirements and performance against expectations and coordinates/facilitates or influences changes to product to achieve optimal performance. You will work with internal and external business partners to recommend future direction, respond to inquiries, and ensure alignment to business goals.

You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Serves as a Product Owner on a Scrum Team
  • Attends Project Meetings and Facilitates Project Meetings to collaborate with Business Stakeholders and End Users to understand and anticipate their needs and translate them into business requirements in the form of Capabilities and Features
  • Creates User Stories in the Gherkin Format and Maintains, Organizes, and Clearly describes them to the Development Team & Accepts those that meet Definition of Done (DoD)
  • Prioritizes and Orders the Scrum Team's backlog in the right manner so that the important tasks are given topmost priority
  • Ensures that the Scrum Team comprehends and implements User Stories in the Backlog that meet -Definition of Ready (DoR)
  • Evaluates the work done by the Development Team and Provides constant feedback
  • Participates in Agile Ceremonies (Sprint Planning, Daily Standup, Backlog Refinement, Sprint Review, and Sprint Retrospection)
  • Liaisons with the Scrum Team and Business Stakeholders to deliver updates -
  • Participates in solution analysis and design meetings for system enhancements and/or implementations
  • Represents Our United Culture missions and values in all activities, demonstrating exemplary customer service with internal and external team members -

    While you're busy helping us change the landscape of health care, you've got to be able to quickly adapt to change in a fluid environment. It's all about quality reporting, analysis and audits and developing plans and programs to support continuous quality improvement. You'll also be challenged to gain buy-in from multiple stakeholders before presenting solutions to senior leadership You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
    • Experience Capturing Requirements as a Business Analyst/Product Owner or Writing Standard Operating Procedures/Job Aids in a Healthcare Claims Setting
    • Experience working on a project from Ideation to Post Deployment
    • Knowledge of the FACETS (frontend and backend)
    • Beginner/Intermediate Level of Query Writing
    • Medicaid and DSNP Claims Domain Expertise (SME)
    • Beginner/Intermediate Understanding of the Agile Methodology
    • Intermediate level of experience with Microsoft Office products (Excel, Word)

      Preferred Qualifications:
      • Bachelor's Degree
      • CSPO Certification (Certified Scrum Product Owner)
      • Comfortable with working directly with Senior Level Business Stakeholders
      • Solid Interpersonal Skills
      • Superb Presentation, Writing, and Communication Skills
      • Able to work in a fast-paced environment with multiple competing priorities driven by State/CMS driven timelines

        Careers with UnitedHealthcare. Work with a Fortune 5 organization that's serving millions of people as we transform health care with bold ideas. Bring your energy for driving change for the better. Help us improve health access and outcomes for everyone, as we work to advance health equity, connecting people with the care they need to feel their best. As an industry leader, our commitment to improving lives is second to none.

        California, Colorado, Connecticut, Nevada, New York City, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York City, or Washington residents is $67,800 to $133,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

        At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.




        Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

        UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, San Jose , Capability Analyst - Remote, Professions , San Jose, California

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