Field Service Technician

Company: Netronix Integration, INC
Location: San Jose
Posted on: January 27, 2023

Job Description:

Netronix Integration provides one-stop service and support in security system design, installation, and 24/7 service. We pride ourselves on our "client comes first" approach in every aspect of our business. Our culture extends to the hiring process for each of our team members ensuring a common goal of outstanding communication skills and quality customer service.We're seeking Service Technicians with experience in Security/Physical Access Control Systems to join our Northern California team. This position is critical to the success of the department and requires an acute technical background of security integration. -Essential Responsibilities:

• Communicate with clients about the condition of their system and recommend upgrades to keep them current with latest security technology. -
• Maintain and test multi-security system for clients that have service contracts in place. -
• Troubleshoot technics to determine what type of problem may exist and to facilitate a correction action to solve the problem.
• Required to time stamp progress in Blue Folder ticket system for real time updates to customers.
• Work effectively and independently through multiple service calls daily.
• Produce timely and detailed service reports.
• Build positive relationships with clients.
• Share new technical information or knowledge to our Operations installation department.
• Communicate with Coordination Team on next steps and needs that are discovered during calls.
• Be accountable for continuous development and growth within the department.
• Maintain the highest level of integrity when dealing with customers and colleagues.Education and/or Experience
  • Associate's Degree (A.A.) or equivalent from two-year college or technical school;
  • Or six months to one year related experience and/or training;
  • Or equivalent combination of education and experienceCertificates, Licenses, Registrations
    • Lenel
    • Software House
    • AMAG
    • S2
    • Multiple manufacture certifications for access control, communication systems, intrusion, and surveillance systems
    • Advanced logic and programming courses that are trade specificBenefits
      • Wage Range: $51.18 - $58.86
      • Work with one of the leading security integrators serving Global Fortune 50 customers
      • Full Medical and Dental Benefits
      • Paid Company Holidays
      • Paid Time Off
      • Company Vehicle and Gas Card
      • Netronix Employee Relief Fund
      • Career development and growth opportunity
      • Exclusive access to discounted products and services through our Online Market Place
      • Unlimited Access to employer sponsored, self-paced and virtual learning resources -Netronix Integration is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. - -Powered by JazzHR
        
        
        
        PI201669844

Keywords: Netronix Integration, INC, San Jose , Field Service Technician, Professions , San Jose, California