Field Service Technician
Company: Netronix Integration, INC
Location: San Jose
Posted on: January 27, 2023
Job Description:
Netronix Integration provides one-stop service and support in
security system design, installation, and 24/7 service. We pride
ourselves on our "client comes first" approach in every aspect of
our business. Our culture extends to the hiring process for each of
our team members ensuring a common goal of outstanding
communication skills and quality customer service.We're seeking
Service Technicians with experience in Security/Physical Access
Control Systems to join our Northern California team. This position
is critical to the success of the department and requires an acute
technical background of security integration. -Essential
Responsibilities:
- Communicate with clients about the condition of their system
and recommend upgrades to keep them current with latest security
technology. -
- Maintain and test multi-security system for clients that have
service contracts in place. -
- Troubleshoot technics to determine what type of problem may
exist and to facilitate a correction action to solve the
problem.
- Required to time stamp progress in Blue Folder ticket system
for real time updates to customers.
- Work effectively and independently through multiple service
calls daily.
- Produce timely and detailed service reports.
- Build positive relationships with clients.
- Share new technical information or knowledge to our Operations
installation department.
- Communicate with Coordination Team on next steps and needs that
are discovered during calls.
- Be accountable for continuous development and growth within the
department.
- Maintain the highest level of integrity when dealing with
customers and colleagues.Education and/or Experience
- Associate's Degree (A.A.) or equivalent from two-year college
or technical school;
- Or six months to one year related experience and/or
training;
- Or equivalent combination of education and
experienceCertificates, Licenses, Registrations
- Lenel
- Software House
- AMAG
- S2
- Multiple manufacture certifications for access control,
communication systems, intrusion, and surveillance systems
- Advanced logic and programming courses that are trade
specificBenefits
- Wage Range: $51.18 - $58.86
- Work with one of the leading security integrators serving
Global Fortune 50 customers
- Full Medical and Dental Benefits
- Paid Company Holidays
- Paid Time Off
- Company Vehicle and Gas Card
- Netronix Employee Relief Fund
- Career development and growth opportunity
- Exclusive access to discounted products and services through
our Online Market Place
- Unlimited Access to employer sponsored, self-paced and virtual
learning resources -Netronix Integration is an Equal Opportunity/
Affirmative Action employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, disability, or protected veteran
status. - -Powered by JazzHR
PI201669844
Keywords: Netronix Integration, INC, San Jose , Field Service Technician, Professions , San Jose, California
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