Field Service Technician
Company: Netronix Integration
Location: San Jose
Posted on: January 24, 2023
Job Description:
Netronix Integration provides one-stop service and support in
security system design, installation, and 24/7 service. We pride
ourselves on our client comes first approach in every aspect of our
business. Our culture extends to the hiring process for each of our
team members ensuring a common goal of outstanding communication
skills and quality customer service. Were seeking Service
Technicians with experience in Security/Physical Access Control
Systems to join our Northern California team. This position is
critical to the success of the department and requires an acute
technical background of security integration. Essential
Responsibilities:
- Communicate with clients about the condition of their system
and recommend upgrades to keep them current with latest security
technology.
- Maintain and test multi-security system for clients that have
service contracts in place.
- Troubleshoot technics to determine what type of problem may
exist and to facilitate a correction action to solve the
problem.
- Required to time stamp progress in Blue Folder ticket system
for real time updates to customers.
- Work effectively and independently through multiple service
calls daily.
- Produce timely and detailed service reports.
- Build positive relationships with clients.
- Share new technical information or knowledge to our Operations
installation department.
- Communicate with Coordination Team on next steps and needs that
are discovered during calls.
- Be accountable for continuous development and growth within the
department.
- Maintain the highest level of integrity when dealing with
customers and colleagues. Education and/or Experience
- Associate's Degree (A.A.) or equivalent from two-year college
or technical school;
- Or six months to one year related experience and/or
training;
- Or equivalent combination of education and experience
Certificates, Licenses, Registrations
- Lenel
- Software House
- AMAG
- S2
- Multiple manufacture certifications for access control,
communication systems, intrusion, and surveillance systems
- Advanced logic and programming courses that are trade specific
Benefits
- Wage Range: $51.18 - $58.86
- Work with one of the leading security integrators serving
Global Fortune 50 customers
- Full Medical and Dental Benefits
- Paid Company Holidays
- Paid Time Off
- Company Vehicle and Gas Card
- Netronix Employee Relief Fund
- Career development and growth opportunity
- Exclusive access to discounted products and services through
our Online Market Place
- Unlimited Access to employer sponsored, self-paced and virtual
learning resources Netronix Integration is an Equal Opportunity/
Affirmative Action employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, disability, or protected veteran
status. Powered by JazzHR PI201669972
Keywords: Netronix Integration, San Jose , Field Service Technician, Professions , San Jose, California
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