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Field Service IT Technician

Company: Vodastra
Location: San Jose
Posted on: June 26, 2022

Job Description:

Vodastra Technologies is seeking a Field Service IT Technician to join our team! You will resolve computer-related issues for your clients.Responsibilities:Provide technical assistance with computer hardware and softwareResolve issues for clients via phone, in person, or electronicallyRecommend hardware and software improvementsTrack customer issues and resolutionsQualifications:Previous experience in IT, customer service, or other related fields.Strong troubleshooting and critical thinking skills.Printer/copier and laptop/desktop experience, technical training, or equivalent combination of education and technical experience.Computer skills including Microsoft Office Products, networking, and internet browsers.Knowledge of using diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failuresAbility to maintain and complete accurate record keeping and processing of paperwork.Must work well independently, as well as follow directions.Able to handle more than one responsibility at a time.Able to work under deadline pressures.Strong communication skills, organizational skills, and time Management.Ability to build rapport with clients.Positive and professional demeanor

Keywords: Vodastra, San Jose , Field Service IT Technician, Professions , San Jose, California

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