Identity & Access Analyst, (Advanced Okta Exp.) - USA, 100% Remote
Company: dentsu international
Location: San Jose
Posted on: June 25, 2022
Job Description:
Company DescriptionDentsu is a modern marketing solutions
company. Our mission is to help clients navigate, progress and
thrive in a world of change. Businesses rely on our integrated
network of agencies and specialized practices to champion
meaningful progress through creative, media, commerce, data and
technology. Part of Dentsu Group, our global network comprises
66,000 diverse people in 143 countries, who are dedicated to
teaming for growth and good. Some of our award-winning agencies
include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect
and Merkle. Follow us on Twitter @DentsuUSA and visit
dentsu.com/us.We are champions for meaningful progress and we
strive to be a force for good-for our people, for our clients, for
the industry and for our society. We keep our people at the center,
creating space for growth, understanding and learning so they can
thrive. We embed diversity, in our mindset, in our solutions and in
our teams to empower an inclusive, equitable and culturally fluent
environment. Building this culture within our teams makes us better
collaborators with each other and with our clients, driving better
outcomes for all.Job DescriptionApplicants
- "Applicants must be currently authorized to work in the U.S. on
a full-time basis. No sponsorship is available for this position or
work transfers."Location to work
- Must live in the USA, anytime zone within.Salary Range
- $115k to $125k (no bonus offered)Tech Knowledge Required
- Advanced Okta Experience Required, Active Directory, Azure AD,
Scripting (PowerShell), Coding (Java, J2EE, .Net)Role OverviewAs
part of DI's Global Technology Transformation programme, the EUC
Identity and Access team require an experienced Identity and Access
Engineer to join its agile team. This role will report into the
Identity & Access Manager and will be responsible for the technical
delivery of work across the areas of Okta, Azure AD, SSO products
and Identity Management.DI is constantly acquiring new creative
agencies, and with a strong focus on collaboration, mergers and
acquisitions and subsequent technical migrations are one of the
exciting areas EUC lead.Current Projects Include
- Identity Lifecycle management and optimization using Okta flows
and custom scripts.
- Mergers & Acquisitions (Identity Integration).
- Okta Device Trust and adaptive security
- Okta Tenant re-architecture.Responsible Service Portfolio And
Required Core SkillsetExcellent working knowledge of Okta, Active
Directory, Azure AD, Scripting, Coding.
- Should have completed at least 2 end to end Okta implementation
projects.
- Must have in-depth understanding of SAML2.0, WS-Fed, OpenID
Connect and OAuth2.0 implementation flows.
- Experience in developing SCIM services for identity lifecycle
management.
- Experience on Automation including Okta Workflows, Event hooks,
Inline hooks.
- Should have working experience in Java/J2EE/.Net/Powershell or
any other coding language.
- Experience in Okta APIs and Okta Sign-in widgets.
- Experience in deploying Okta capabilities such as LDAP and
Active Directory integration using Okta AD/LDAP/Radius/IWA/Password
sync agents, Adaptive Multi-factor authentication, audit logging
and reporting.
- Experience in Attribute level mastering, Profile Mastering &
Mappings, Hub-Spoke Integrations, Self-Service Password Reset.
- Must have Okta Administrator Certificate, Okta Certified
Consultant/Okta Certified Developer is a plus.
- Good knowledge on ABAC and RBAC concepts.
- Experience in Okta Device trust and Okta Access Gateway.
- Nice to have experience on Azure Automation Runbooks, Azure
Logic apps etc.Key Responsibilities
- Responsible for the successful delivery of Identity and Access
services within a Service Management framework and in line with the
agreed standards and Service Levels.
- Responsible for the development related tasks within Identity &
Access Management space.
- Responsible for managing the resolution of major incidents and
any escalated issues for Identity and Access services.
- Responsible for the delivery of technological change across
Identity and Access services.
- To be the technical authority and champion for all services
managed by the Identity and Access team.
- Responsible for the security, resilience and monitoring of the
DAN Identity and Access services.
- Responsible for fostering a practice of collaboration and
continuous improvement within the Identity and Access team
- Responsible for identifying and undertaking Service
Improvements
- Responsible for the adoption into service of new solutions
ensuring operational suitability
- Deputation for the Identity and Access Manager as required.Key
Objectives
- To ensure all Identity and Access Services are designed,
implemented and maintained to the correct architectural and
technical best practice specifications
- Be a key stakeholder in determining whether a new release,
affecting service in production, is ready for promotion
- Contribute to the design and delivery of updates or solutions
to the Identity and Access environment
- Possess a detailed understanding of all DAN Identity and Access
services and the associated infrastructure
- To operate in line with the DAN IT Operating Model and Values
and to promote these within the Identity and Access Team
- To develop and contribute to the Identity and Access strategy
and service/product roadmap
- To drive operational excellence across Identity and Access
ServicesArchitectural And Service Delivery
- Adhere to a best practice Service Management and Architectural
framework (ITIL, TOGAF)
- Ensure that user experience and satisfaction is at the
forefront of all activities
- Drive customer satisfaction to over 90% and ensure SLA
attainment is consistently above the minimum requirements for the
Identity and Access services
- Keep abreast of changing trends and market developments of
current and future technologies
- Identify new Identity and Access technologies that can provide
benefit to DAN.Teamwork, Teaching & Learning Support
- To provide technical coaching, mentoring and support for
individuals within the Identity and Access
teamQualificationsEducation/qualification and
training/Certification
- Education to degree standard and/or equivalent
qualifications/experience
- Ideally Microsoft Certified Solutions Expert (MCSE) or
equivalent qualifications and experience
- Must have Okta Administrator Certificate, Okta Certified
Consultant/Okta Certified Developer is a plus.
- ITIL qualification (Foundation Minimum)Knowledge/skills
- Excellent knowledge of Okta, AD, Azure AD, Java/J2EE/.Net,
APIs, PowerShell and in-depth knowledge in the areas of managing
identities across directory services.
- Expert knowledge of managing identities across platforms
- In-depth expertise in supporting Identity Management in large
complex environments.
- Excellent Identity and Access troubleshooting skills and
knowledge of problem resolution methodologies.
- The ability to technically lead a team and the ability to
motivate and inspire others.
- Good knowledge of IT Security protocols, processes, policies
and standards
- Experience in planning, managing and controlling projects.
- Experience in operational IT planning, execution and policy
development.
- Experience in Jira, Azure Devops board or any other agile
tools.
- Experienced in IT service management, including change,
incident and problem management
- Demonstration of the technical skills needed to handle
innovation and change resulting from the implementation of new IT
solutions
- Demonstration of the management skills needed to handle
innovation and change resulting from the implementation of new IT
working practicesExperience
- Experience of working with ITIL based Service processes and
functions
- Experience and knowledge of implementing technical solutions in
a complex, multi-stakeholder environment
- Experience of working with enterprise-scale applications,
infrastructure and software
- Proven ability to write technical documentation including
high/low designs and operational manuals
- Proven ability to manage a set of complex operational
services
- Ability to effectively lead and delegate to less technical
staff while maintaining full technical control
- Experience working in an Agile environment to deliver service
improvementPersonal characteristics
- Ability to identify and manage priorities
- Excellent written and oral communication skills
- Excellent relationship and interpersonal skills
- Ability to articulate ideas to both technical and non-technical
audience
- Innovative and proactive approach to work
- Ability to set and achieve goals for self and your team
- Ability to communicate effectively with staff at all
levels
- Willingness to update professional knowledge and a commitment
to continuous improvementAdditional InformationEmployees from
diverse or underrepresented backgrounds encouraged to apply.Dentsu
(the "Company") is committed to a policy of Equal Employment
Opportunity and will not discriminate against an applicant or
employee of the Company, on the basis of age, sex, sexual
orientation, race, color, creed, religion, ethnicity, national
origin, alienage or citizenship, disability, marital status,
veteran or military status, genetic information, or any other
legally-recognized protected basis under federal, state or local
laws, regulations or ordinances. Applicants with disabilities may
be entitled to reasonable accommodation under the terms of the
Americans with Disabilities Act and/or certain state or local laws.
A reasonable accommodation is a change in the way things are
normally done that will ensure an equal employment opportunity
without imposing an undue hardship on the Company. Please contact
recruiting@dentsuaegis.com if you need assistance completing any
forms or to otherwise participate in the application process or to
request or discuss an accommodation in connection with a job at the
Company to which you are applying.
Keywords: dentsu international, San Jose , Identity & Access Analyst, (Advanced Okta Exp.) - USA, 100% Remote, Professions , San Jose, California
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