Platform Experience Analyst (Scale Abuse)

Company: Accenture
Location: San Jose
Posted on: May 16, 2022

Job Description:

Accenture Flex offers you the flexibility of local fixed duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Workfor and Diversity Inc's Top 50 Companies for Diversity lists.

As anAccenture Flexemployee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture s clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

Job Description :

• Cross-team collaboration and communication to meet aggressive review deadlines across the security queue, various dashboards and any security incidents/projects.
  
• Leverage expertise to thoroughly review at app and developer levels and relaying pertinent knowledge to the Android Security and Trust & Safety teams
  
• Identify specialized violation types via multiple tools and collaborate with internal stakeholders to keep the store malware free
  
• Escalation focused workflows from various stakeholders with a client focused mindset
  
• Ability to identify gaps within workflows and
  
  
  Basic Qualifications:
  
  • Preferred Bachelor's Degree any field
    
  • Excellent verbal and written communication skills
    
  • Bias toward action under ambiguity. Delivery and detail oriented
    
    
    Preferred Qualifications:
    
    • Bias toward action under ambiguity. Delivery and detail oriented
      
    • Ability to operate in areas that are not clearly defined within policy
      
    • Ability to prioritize and multitask to meet multiple, recurring workflow requirements
      
    • Solid understanding of customer support best practices
      
    • Sense of responsibility, initiative and high quality work standards
      
    • Proactive, flexible individual that is capable of working in a rapidly changing environment
      
    • Willingness to accept feedback and quickly adapt
      
    • Willingness to work on holidays preferred
      
    • Thorough knowledge of existing policies and workflows preferred Project and SLA delivery experience preferred
      
      
      Location
      
      This is not a virtual/remote role; the role is work site dependent and requires a distinct level of professionalism. Relocation assistance is not provided.
      
      • As required by theColorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Coloradoonly, the range of starting pay for this role is$18.90hr andinformation on benefits is here
        
        
        COVID-19 update:
        
        The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.
        
        Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.
        
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        Requesting An Accommodation
        
        Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
        
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        Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
        
        Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
        
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Keywords: Accenture, San Jose , Platform Experience Analyst (Scale Abuse), Professions , San Jose, California