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Donor Relations Officer

Company: Guide Dogs for the Blind
Location: San Rafael
Posted on: June 26, 2019

Job Description:

POSITION TITLE:-- Donor Relations Officer REPORTS TO:------------ Director of Philanthropy -- OVERALL SUMMARY:---- The Donor Relations Officer (DRO) assists in the creation and implementation of processes for the ongoing cultivation of donors capable of major and/or deferred gifts. The DRO is a key member of the Development team and works closely with the Director of Philanthropy and Major Gift Officers.-- The DRO will steward and solicit donors with annual and first time gifts between $250 - $4,999, and move towards increasing the minimum to $1,000 within the first two years.-- -- POSITION ESSENTIAL FUNCTIONS:

  • Conducts initial exploratory contact with donors and prospects to cultivate relationships and determine capacity for major gifts.--
  • Develops own portfolio to maintain ongoing contact with past and current donors.--
  • Directs major gift prospects to Director of Philanthropy for management by MGOs and integration into their portfolios.--
  • Provides stewardship and recognition opportunities to GBD---s mid-level donor pool.
  • Stays current on all GDB programs and processes to be able to provide accurate information to donors.
  • Works on a variety of activities which may include providing program information to prospects and drafting routine correspondence and acknowledgments
  • Uses donor database to update donor information, produce reports, track and cultivate donors. Works with MGO team to cultivate and solicit mid-level donors.
  • Maintains confidentiality with valuable and personal donor details.
  • Produces prospect reports based on a combination of data from the donor database, available financial records, real estate ownership, and other markers of high quality donors.
  • Writes prospect briefings for the use of the MGO development team.
    • Retains and increases donor support through personal phone calls and many other stewardship methods including in-person meetings. Using a broad spectrum of sources, researches, organizes, and evaluates prospect---s financial capacity, ability and willingness to give, charitable interests, and connection to the organization.--
      • Serve as an ambassador for GDB.
      • Other duties as assigned. --POSITION ESSENTIAL REQUIREMENTS:
        • Bachelor---s Degree or equivalent experience
          • The DRO must be comfortable talking with donors, have a friendly demeanor and be able to clearly articulate the mission of GDB.
            • Experience building relationships with donors, volunteers, and all levels of staff.
            • Minimum of three years--- nonprofit development experience.
            • The ability to work independently and collaboratively to handle multiple projects and deadlines. Detail and process oriented.
            • A keen understanding of the importance of philanthropic support to the success of non-profit organizations.--
            • Excellent organizational, interpersonal, verbal and written communication skills including reports and updates on the use/impact of the donors--- gift, phone calls, personalized correspondence, cards and invitations.--
            • Ability to respond in a timely manner to common inquiries or complaints from donors and their families, and potential donors.
            • Self-starter who is able to establish priorities and meet deadlines.
            • The ability to be responsive, flexible and a team player.
            • Excellent computer skills; must be highly proficient in word processing, spreadsheet, and database programs
            • Effective problem solver
            • -- --POSITION SPECIFICATIONS: Full-time. This position includes periodic, weekend and evening work for events POSITION ESSENTIAL REQUIREMENTS:
              • Bachelor---s Degree or equivalent experience
                • The DRO must be comfortable talking with donors, have a friendly demeanor and be able to clearly articulate the mission of GDB.
                  • Experience building relationships with donors, volunteers, and all levels of staff.
                  • Minimum of three years--- nonprofit development experience.
                  • The ability to work independently and collaboratively to handle multiple projects and deadlines. Detail and process oriented.
                  • A keen understanding of the importance of philanthropic support to the success of non-profit organizations.--
                  • Excellent organizational, interpersonal, verbal and written communication skills including reports and updates on the use/impact of the donors--- gift, phone calls, personalized correspondence, cards and invitations.--
                  • Ability to respond in a timely manner to common inquiries or complaints from donors and their families, and potential donors.
                  • Self-starter who is able to establish priorities and meet deadlines.
                  • The ability to be responsive, flexible and a team player.
                  • Excellent computer skills; must be highly proficient in word processing, spreadsheet, and database programs
                  • Effective problem solver
                  • -- --POSITION SPECIFICATIONS: Full-time. This position includes periodic, weekend and evening work for events

Keywords: Guide Dogs for the Blind, San Jose , Donor Relations Officer, Other , San Rafael, California

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