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Development Officer - Homelessness Response Team (Housing Department)

Company: Santa Barbara Business College
Location: San Jose
Posted on: May 26, 2023

Job Description:

Job Description - Development Officer - Homelessness Response Team (Housing Department) (2201483) Development Officer - Homelessness Response Team (Housing Department) - ( 2201483 ) About the Department The City of San Jos--, the Capital of Silicon Valley, is one of the nation's best-managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San Jos-- is the center of cultural, government, and economic activity for the region. The employees of the City of San Jos-- have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect, and Celebration. The City's Housing Department is seeking an individual whose values align with the values of the City's employees. The City of San Jos-- Housing Department is a leader in the production of affordable housing. Its mission is to strengthen and to revitalize our community through housing and neighborhood investment. The Housing Department has an operating budget of approximately $18.8 million annually and 105 employees. The Housing Department is committed to creating and supporting a diverse work environment with a staff that values racial equity & inclusion. - Positions & Duties The Development Officer is part of the City's Housing Department and will be assigned a wide range of responsibilities. This position will be assigned to the Homelessness Response Team, which focuses on the City's broad response to homelessness and includes managing programs offering homeless persons with street-based services, crisis response interventions and housing-based solutions, as well as engaging the community regarding homelessness and homeless encampments: -

  • Facilitate strategies to implement data-driven best practice programs to prevent and end homelessness in San Jos--.
  • Convene and facilitate internal and external stakeholder meetings and ensure timely communication and accurate information regarding all collaborative programs.
  • Manage the City's interim housing programs, including the Bridge Housing Communities, Emergency Interim Housing Programs, Plaza Hotel, and State-funded HomeKey projects.
  • Manage the City's Rapid Rehousing system of care, including employment development initiatives.
  • Manage the Transition in Place Program, in coordination with other Housing Department teams, to track and gain access to affordable housing units for supportive housing participants.
  • Assist in the implementation -and management of all crisis response programs, including emergency shelters, safe parking, basic needs projects, and outreach and engagement.
  • Assist in encampment restoration efforts by coordinating and facilitating site visits, partner meetings, and human-centered strategies and services. -
  • Support the work with the County, nonprofit agencies and other community-based organizations to implement the Community Plan to End Homelessness for the City of San Jos--.
  • Provide research, analysis, and recommendations on homeless programs, policies, funding, and services.
  • Partner with internal Department teams, as well as other City Departments, to develop and improve programs centered on ending homelessness.
  • Assist grantees and sub-grantees to implement programs, review performance reports and outcomes, and guide them to compliance.
  • Develop Requests for Proposals, council memos, contracts, Memorandums of Understanding, service plans and any other necessary agreements with service and housing providers.
  • Conduct public education presentations to the community on homelessness in San Jos--.
  • Provide customer service, distribute educational material, and handle referrals, complaints, grievances, and mediation to/for homeless persons as needed.
  • Develop and improve outcomes, data collection, reporting tools, and communication strategies.
  • Assist in compiling data and analyze resources for reporting purposes.
  • Other related duties as assigned. The Homelessness Response Team is sometimes subject to sudden deadlines and last-minute data requests, and will therefore be expected to, on occasion, be available during evening City Council sessions or associated committee sessions. The final candidate's qualifications and experience shall determine the actual salary. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Qualifications Minimum Qualifications Education: Bachelor's Degree from an accredited college or university in Planning, Housing, Geography, Economics, Business Administration, Public Administration, Political Science, Sociology, Social Work, or related field. Experience: Four (4) years of increasingly responsible directly related work experience in programming, services, and community outreach for homeless or other extremely low-income populations, including one (1) year performing work of a similar nature. Additional experience beyond four (4) years can substitute for the education requirement on a year-for-year basis. Licenses or Certificates: Possession of a valid State of California driver's license may be required for some assignments. Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jos-- will not prepare or file a labor condition application with the Department of Labor. The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.
    • Job Expertise: demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
    • Analytical Thinking: approaches a problem or situation by using a logical, systematic, sequential approach.
    • Communication Skills: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.
    • Decision Making: identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.
    • Initiative: exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
    • Multi-Tasking: Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Desirable Qualifications The ideal candidate will possess the most desirable combination of training, skills, and experience, as demonstrated in past and current employment history. -Desirable experience, knowledge, and skills for this position include:
      • Knowledge of national best practices in providing homeless services, and experience with government programs transitioning homeless into transitional and permanent affordable housing.
      • Five years' direct experience providing services to the homeless community.
      • Ability to establish excellent working relationships with external organizations, City staff, homeless populations, and key stakeholders.
      • Ability to carry out detailed analytical assignments and to make sound judgments and recommendations.
      • Ability to coordinate all resources (case management, subsidies, and housing units) for a homelessness reduction program.
      • Ability to organize work effectively and to successfully manage multiple projects and processes, including preparing complex reports for City executive staff and City Council, and to meet deadlines in a high-pressure environment.
      • Ability to carry on complex Spanish/English conversations.
      • Ability to provide leadership to ensure that the programs/projects are run in an effective and efficient manner and that employees are positively motivated.
      • Positive attitude and desire to learn the City's approach to affordable housing. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume and responses to the job specific questions. Please include your resume along with your application. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. You will be prompted to answer the following job-specific questions during the online application process: 1. Have you completed a bachelor's degree from an accredited college or university in Planning, Housing, Geography, Economics, Business Administration, Public Administration, Political Science, Sociology, Social Work, or related field? If so, please indicate the college or university and the field in which you obtained your degree. 2. Do you have four (4) years of increasingly responsible directly related work experience in programming, services, and community outreach for homeless or other extremely low income populations, including one (1) year performing work of a similar nature and level as Development Specialist with the City of San Jose? If so, please describe your experience, including where you obtained your experience and the duration in which you performed these duties. 3. Do you have experience and working relationships with outside organizations, governmental agencies and key stakeholders that provide support services to homeless or at-risk of homelessness populations? If so, please describe your experiences and working relationships. 4. Do you have experience working in a challenging environment requiring multi-tasking and independent decision-making within tight deadlines? Please describe the work you have done in this type of environment. 5. Can you carry on complex Spanish/English conversations? 6. Do you have experience providing services directly to homeless populations and/or extremely low-income households? Why do you want to work in a position managing program and providing services to homeless populations? Please describe. You may answer these questions directly in the on-line application system or on a separate document and then cut and paste your answers into the appropriate spaces when prompted. You must answer all job specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. This classification is represented by the City Association of Management Personnel (CAMP) Unit 21. If you have questions about the duties of these positions, the selection or hiring processes, please contact Hsin-Ping Lee by e-mail at . COVID-19 Vaccine: Per Santa Clara County Public Health recommendations and the City's COVID19 Mandatory -Vaccination and Testing Policy, the City is requiring all employees starting on or after August 24, 2021, to provide proof of -vaccination as a condition of employment absent a documented medical and/or religious exemption. Please let us know -immediately if you believe that you have a medical and/or religious exemption so can be provided information on how to -submit an exemption request and commence the interactive process. Please be advised that if you have not received your -final vaccine dose or have not been vaccinated but plan to do so, you will need to provide proof of vaccination prior to -your start date. Current salary range for Development Officer is $102,800 - $125,252 annually. - To apply, please complete an application via the City of San Jose's website at This position will remain open until filled and applications are reviewed continuously and therefore, we encourage applicants to apply as soon as possible. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or -if you have any questions. Job : Property, Development Related Schedule : Full-time Employee Status : Regular Job Type : Standard Job Posting : Sep 1, 2022, 10:32:35 PM Minimum Salary : 102,800.88 Maximum Salary : 125,252.40 Bargaining Unit 1 : City Association of Management Personnel

Keywords: Santa Barbara Business College, San Jose , Development Officer - Homelessness Response Team (Housing Department), Other , San Jose, California

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