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Customer Experience Center Administrator

Company: Celestica Inc.
Location: San Jose
Posted on: May 25, 2023

Job Description:

Press Tab to Move to Skip to Content Link Date: May 19, 2023Location: San Jose, CA, US General OverviewFunctional Area: BUS - Business Services
Career Stream: ADS - Administration
Role: Administrator 3
Job Title: Administrator 3
Job Code: AD3-BUS
Band: - Level 06
Direct/Indirect Indicator: - IndirectSummaryProvides broad and complex administrative, project and office support to senior executives and departmental staff members.Provides broad and complex administrative, project and office support to senior executives and departmental staff members.Detailed DescriptionIncumbents have substantial latitude in determining the best methods and procedures to follow to complete assignments. Tasks are broad and complex in nature where considerable independent judgment and discretion are required. Strong initiative is required in resolving problems and making recommendations. Decisions/actions may have an impact on the department's/division's goals. May also be the entry level for the exempt professional career path. Assignments are received in the form of results expected. Possesses broad knowledge of operations and policies. May provide functional guidance to others performing similar work and/or provide project or task leadership. May be considered the expert in areas assigned. Builds strong internal and external relationships that require exchanging information and providing explanations in a problem solving capacity. Interfaces regularly with persons of higher positions.Performs tasks such as, but not limited to, the following:

  • Coordinates a wide variety of larger scale meetings and events on and off site including: schedules facilities and negotiates for their use; handles logistics; develops and distributes agendas and schedules; schedules participants; acts as the main point of contact for meeting information.
  • Coordinates national and international travel.
  • Receives and reviews incoming mail and messages and prioritizes and forwards as appropriate.
  • Prepares correspondence, agendas and presentation graphics; creates and maintains office files and databases; completes and submits expense reimbursement forms and reconciles credit card statements. Interacts with internal and external customers on a daily basis.
  • Acts as an information resource in routine and unusual situations. Provides interpretation of department policies and guidelines.
  • Coordinates and completes a wide variety of special projects.
  • Gathers information for production of reports, org charts, administrative procedures and company guidelines.
  • Creates forms, checklists and procedures to promote efficiency and consistent operations across the department or business unit.
  • Leads administrative meetings and luncheons, teambuilding initiatives and communication efforts to share best practices and promote teamwork.
  • Mentors new administrative assistants and provides training and work direction.
  • Strong knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint. Knowledge of the applicable areas of Celestica business in which the incumbent is located.
  • Knowledge of the applicable areas of Celestica business in which the incumbent is located.
  • Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
  • Ability to evaluate multiple ongoing tasks and non-routine situations, determine priorities and organize work in a manner that allows for timely completion of projects.
  • Ability to manage a wide variety of sensitive business and employee information in a confidential manner.
  • Ability to present a positive, professional image of the company to a wide variety of contacts.
  • Ability to efficiently organize, file and retrieve hard copy and electronic information relating to the business of the work unit.Physical Demands
    • Duties of this position are generally performed in a normal office environment.
    • Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.Typical Experience
      • Four to six years' relevant experienceTypical Education
        • Additional courses after High School, or consideration of an equivalent combination of education and experience.
        • Educational Requirements may vary by GeographyNotesThis job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
          Celestica's policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. -
          This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. COMPANY OVERVIEW:
          Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. -Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
          Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
          Nearest Major Market: San Jose
          Nearest Secondary Market: Palo Alto
          Job Segment: Data Entry, Logistics, Supply Chain, Supply, Administrative, Operations

Keywords: Celestica Inc., San Jose , Customer Experience Center Administrator, Other , San Jose, California

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