Part-Time Center Associate

Company: The UPS Store #0793
Location: San Jose
Posted on: May 25, 2023

Job Description:

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. RESPONSIBILITIES - - - - - - - - - -

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• Delivers outstanding customer service to walk-in customers and telephone inquiries
  
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
  
• Takes ownership of the customer's shipping needs and offers viable solutions
  
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
  
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  
• Maintains a clean, organized, and safe working environment
  
• Performs other duties as assigned
  QUALIFICATIONS - - - - - - - - - - - -
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  • High school diploma or GED required
    
  • Strong computer skills, including Microsoft Office and Adobe Suites
    
  • Outstanding phone skills
    
  • Strong verbal and written communication skills, including spelling and math
    
  • Prompt, reliable, and responsible
    
  • Able to lift 40+ pounds
    
  • Willing and able to work 25 to 30 hours per week for a 6-day work week
    

Keywords: The UPS Store #0793, San Jose , Part-Time Center Associate, Other , San Jose, California