Patient Care Coordinator/Medical Assistant - Gastroenterology, Samaritan Clinic
Company: Stanford Health Care
Location: San Jose
Posted on: March 19, 2023
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Job Description:
If you're ready to be part of our legacy of hope and innovation,
we encourage you to take the first step and explore our current job
openings. Your best is waiting to be discovered. Day - 08 Hour
(United States of America)Patient Care Coordinator II -
Gastroenterology, 2585 Samaritan Clinic - 1.0 Days (08-HR)Stanford
Medicine - Health Care South Bay: NEW CLINIC Opening in May
2023!Location: 2585 Samaritan Drive / San Jose, California 95124Our
Stanford Medicine - Health Care multispecialty facilities offer the
community primary and specialty care in a compassionate and
welcoming environment. We bring together the local attention from a
community doctor with the specialized expertise of an academic
medical center, close to patients' homes. The 46,000 square foot
facility will have 4 floors of clinical and support space,
including the following service
lines:---Urology---Pain-Pre-Anesthesia---Cardiology---Gastroenterology
/ Gastrointestinal (GI)---Ear Nose & Throat (ENT) /
Audiology---Pharmacy---Clinical Lab****Please Note: FLOATING to
other clinics****The roles in the 2585 Samaritan Clinic are
classified as multispecialty roles. Staff will be cross-trained in
more than one specialty. As a result, you may be scheduled to work
at other clinics within 2585 Samaritan.Why Stanford Medicine?Join
one of the Top 10 Hospitals in the Nation! Stanford Health Care is
part of the adult health care delivery system of Stanford Medicine.
Combining clinical care, research, and education to advance the
understanding and practice of medicine, we provide compassionate,
coordinated care personalized for the unique needs of every
patient. We are proud to provide patients with the very best in
diagnosis and treatment. And we are pioneering leading-edge
therapies that will change the way health care is delivered
tomorrow. Stanford Medicine is an ecosystem comprising the School
of Medicine and the pediatric and adult health care delivery
systems. Together, we harness the full potential of biomedicine
through collaborative research, education, and clinical care for
patients of all ages. Precision Health is at the core of what we
do, preventing disease before it strikes and treating it decisively
when it does. Together, uniting our diverse perspectives and
collective expertise for the greater good, we are Stanford
Medicine.BenefitsOur core benefits include medical insurance,
dental insurance, vision insurance, an employee assistance program,
savings and spending accounts, disability, life and accident
insurance, and COBRA. For medical insurance, you have the choice of
three generous health plans through Stanford Health Care Alliance,
Aetna, or Kaiser Permanente. Each plan includes 100% coverage for
preventive care, telemedicine through Teledoc, prescription drug
coverage, and behavioral health coverage. Additional incentives
exist for healthy choices. And so much more - Generous Leave & Time
Off, Wellness Program, Special Programs, Educational Assistance,
and Adoption Assistance!This is a Stanford Health Care job.A Brief
OverviewThe Patient Care Coordinator functions as a member of the
patient care team. The position performs clinical tasks and
procedures to support the delivery of care and to promote efficient
use of the physician's time as well as performs all clerical duties
required to complete patient Check-in/Check-out. The Patient Care
Coordinator is responsible for assisting patients obtain services
in a timely manner and assuring efficient utilization of the
physician's appointment schedule and in the coordination of patient
care.This position administers and coordinates referrals and
service authorization process, rooming duties and performs other
clinic front desk activities.LocationsStanford Health CareWhat you
will doPatient CarePrepares the necessary information (i.e. lab and
procedural results), equipment and supplies for exam.Assists
physicians with procedure set-ups, patient procedures and
examinations.Performs patient care, including vital signs, weights,
rooming, assisting with procedures, medication administration
(vaccinations) and injections and other necessary tests.Administers
medication following approved procedures and only after checking
medication and dose with a licensed person.Processes requests for
prescription refills according to established practice.As required,
performs waived testing (urine dipstick, urine pregnancy test,
blood glucose testing), perform EKGs, administer
immunizations.Collects and sends specimens to appropriate labs for
testing per protocol.Assists the physician with maintaining
preventive health measures for a panel of patients.Promptly and
accurately reports and refers patient's concerns and symptoms,
reactions, changes (appropriate to age) to licensed clinic
personnel.SchedulingSchedules and edits and maintains patient
physician appointments for new and returning patients, using the
scheduling system.Schedule radiology appointments.Customer
ServiceMaintains clean and orderly exam rooms, hallways and work
areas.Effectively responds to inquiries from patients, their
relatives and/or referring physicians on services and provides
accurate information in a timely fashion.Provides information,
referrals and customer serviceActs as a patient advocate,
coordinator and liaison for Stanford Health Care in dealing with
the community.Acts as non-clinical liaison/concierge/navigator for
the referred patients in any way the patient needs before, during
or after an encounter with a Stanford medical facility.Clerical
DutiesInforms patient's authorization and collects payment for new
and returning patients, using the scheduling system.Collects
patient demographic and insurance data and enters into systems as
well as assigns medical record numbersAssures appropriate
verifications and authorizations are complete before patient sees
providerAssists with all messaging from the patient to the
physician in a timely manner.Other:Coordinates with SHC Special
Patient ServicesEducation QualificationsHigh School Diploma or GED
equivalent RequiredMedical Assistant Certificate/Diploma from an
approved school /institution or equivalent documented training.
RequiredExperience Qualifications1 - 5 years of directly related
experience RequiredLicenses and CertificationsBLS - Basic Life
Support requiredCMA - Certified Or Registered Medical Assistant
preferredThese principles apply to ALL employees:SHC Commitment to
Providing an Exceptional Patient & Family ExperienceStanford Health
Care sets a high standard for delivering value and an exceptional
experience for our patients and families. Candidates for employment
and existing employees must adopt and execute C-I-CARE standards
for all of patients, families and towards each other. C-I-CARE is
the foundation of Stanford's patient-experience and represents a
framework for patient-centered interactions. Simply put, we do what
it takes to enable and empower patients and families to focus on
health, healing and recovery.You will do this by executing against
our three experience pillars, from the patient and family's
perspective: Know Me: Anticipate my needs and status to deliver
effective careShow Me the Way: Guide and prompt my actions to
arrive at better outcomes and better healthCoordinate for Me: Own
the complexity of my care through coordinationEqual Opportunity
Employer Stanford Health Care (SHC) strongly values diversity and
is committed to equal opportunity and non-discrimination in all of
its policies and practices, including the area of employment.
Accordingly, SHC does not discriminate against any person on the
basis of race, color, sex, sexual orientation or gender identity
and/or expression, religion, age, national or ethnic origin,
political beliefs, marital status, medical condition, genetic
information, veteran status, or disability, or the perception of
any of the above. People of all genders, members of all racial and
ethnic groups, people with disabilities, and veterans are
encouraged to apply. Qualified applicants with criminal convictions
will be considered after an individualized assessment of the
conviction and the job requirements.Base Pay Scale: Generally
starting at $30.91 - $34.80 per hourThe salary of the finalist
selected for this role will be set based on a variety of factors,
including but not limited to, internal equity, experience,
education, specialty and training. This pay scale is not a promise
of a particular wage.
Keywords: Stanford Health Care, San Jose , Patient Care Coordinator/Medical Assistant - Gastroenterology, Samaritan Clinic, Other , San Jose, California
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