Emergency Department Clerk

Company: Kaiser Permanente Zion Medical Center
Location: San Jose
Posted on: March 19, 2023

Job Description:

Description - External

Essential Functions:

Greet, assist and register patients that present for treatment

Receive, make and transfer telephone call promptly, courteously, and efficiently

Ability to work accurately with a high volume of work in a past paced setting

Demonstrate and maintain professional conduct to include dealing courteously, tactfully, and patiently with patients, co-workers, and consumers

Alphabetize filing

Grade 04

Qualifications - External

Basic Qualifications :

High School diploma

Typing of 25 WPM

Must be able to work in a Labor/Management Partnership environment

Preferred Qualifications:

Medical experience

Six (6) months experience in a hospital/clerical setting or medical office

Knowledge of CICS/REGP

Reception and cash handling experience

Knowledge of medical terminology

Prefer experience with PS3 scheduling/staffing system

Prefer experience with staffing to CNA and UHW contracts

Disclaimer

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

Internal Description

Description - Internal

Essential Functions:

Greet, assist and register patients that present for treatment

Receive, make and transfer telephone call promptly, courteously, and efficiently

Ability to work accurately with a high volume of work in a past paced setting

Demonstrate and maintain professional conduct to include dealing courteously, tactfully, and patiently with patients, co-workers, and consumers

Alphabetize filing

Keywords: Kaiser Permanente Zion Medical Center, San Jose , Emergency Department Clerk, Other , San Jose, California