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Team Lead - Front of House

Company: Chick-fil-A Monterey & Tully
Location: San Jose
Posted on: January 27, 2023

Job Description:

Chick-fil-AMonterey and TullyTeam Lead - Front of House -Job DescriptionRestaurant Mission: To Serve and To Grow on the Journey to Becoming our very best!Benefits: Closed on Sunday Free Uniform (shirt and pants) Health Insurance Eligibility for full-time Team Members 1 free meal equivalent to $10 per shift Free visits with an in-house Chaplain ScholarshipsSummary of Position Responsibilities: -Lead all Team Members to Win Hearts Every day through "Genuine Hospitality," Fast and Accurate Service, Quality Food and a Clean and Safe Environment in all areas of the restaurant.

  • Create a high-energy atmosphere for our team, modeling a sense of urgency.
  • Lead by example, setting and maintaining standards, while going Above and Beyond for Guests and the Team.
  • Celebrating team and individual successesEquip Team Members to ensure successful completion of Chick-fil-A and Restaurant specific Mission, Goals, and standards. -
    • Position team members correctly to execute restaurant goals. Ensuring role clarity. -
      • Work shoulder to shoulder with the team to role model expectations while coaching and encouraging team -
      • Partner with Front of House Director and Human Resources to hold all Team Members accountable for demonstrating behaviors that uphold the Mission, Values and Standards of the Restaurant.
      • Foster a growth mindset for team member development, efficient work methods, and minimizing product, labor and motion waste. -Equip Leadership Team
        • Ensure fellow Team Leaders are set up for success by completing all required tasks and leaving no unresolved issues for the next shift.
          • Complete post shift walk-through for cleanliness, stocking, and overall preparation for the following shift. Ensure shift transitions include walk-throughs/checklists so that the next shift is set up for successManage Restaurant Resources -
            • Follow all Cash Handling procedures and standards
              • Responsibly, efficiently, and expeditiously address all equipment needs to ensure we are able to serve our Guests by meeting their needs and expectations. Minimum Requirements
                • 1 year of leadership experience
                  • High School diploma or equivalent
                  • Bilingual in English and Spanish is preferred
                  • Available to work Friday and Saturday, evening shifts and a minimum of 30 hours per week. -

Keywords: Chick-fil-A Monterey & Tully, San Jose , Team Lead - Front of House, Other , San Jose, California

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