Location: San Jose
Posted on: November 24, 2022
$20.50 - $21.50 / hour The Technician II is responsible for
assisting in the relocation process by physically and
professionally disconnecting and reconnecting workstation PCs,
peripherals and related hardware. The Technician II is assigned to
work at different customer account locations to provide technical
support for commercial moving projects. Responsible for ensuring
customer requests relating to Technical support are carried out
efficiently and in a timely manner. The work schedule is part-time,
hours will vary. Reliable transportation is required for this
position. Position Responsibilities
Disconnect and reconnect PCs and other peripheral electronic
desktop components per supervisor's direction and the specific job
Record basic system information on PC Disconnect/Reconnect
Checklist such as serial numbers, manufacturer, model numbers and
Possess the ability and willingness to assist the moving crews if
May be required to set, offset, push, pull, lift, carry and move
computer equipment, furniture, miscellaneous equipment and boxes as
Ensure a professional manner and appearance in provided Corotech
Interact with customers to report any technical issues and matters
in a professional manner.
Provide helpdesk-level workstation troubleshooting support.
Perform the Technical I level key responsibilities.
Install basic customer requested software, application and
Assist in the support of the customer's server room or lab room if
Provide advanced workstation trouble shooting skills.
Knowledge of network cable tracing and connect and reconnect IT
Quickly respond to any of technical requests from customers.
Escalate any technical issues to Technician III or Corotech Manager
All other duties as assigned based on business needs.
High School Diploma or college degree or equivalent combination of
experience and training.
1 year Tech Support experience
Computer hardware, cables, connections and basic software
Willing to work weekends and overtime as needed is preferred
Excellent verbal and written communication skills
Ability to prioritize and re-prioritize as situations and needs
change throughout the workday
Excellent follow-through and attention to detail
Excellent teamwork and interpersonal skills
Ability to demonstrate initiative and to work with minimum
Ability to do electronics troubleshooting, analyzing information,
provide solution and good judgment in making decisions
Exceptional client/customer service skills, equipment maintenance,
ability to report work related issues to management, must maintain
confidentiality, quality focus, results driven, supply management,
ability to multitask, attention to detail and good oral and written
Good communication skill, ability to provide guidance and
instructions to team members, ability to explain the solutions to
Familiar with the office & installation move process and understand
the move labeling and directional signage is preferred
Good understanding of server equipment.
Pay & Benefits Pay depending on experience ranges from Min: $20.50
- $21.50/hour DOE Retirement savings plan with company match
Paid Sick Leave
Employee Referral Program
Safety Reward Program
Continuous learning and career development training.
Health insurance, Dental insurance, Vision insurance and Voluntary
Supplemental Insurance eligibility is evaluated regularly.
Eligibility is based on hours worked. Employee must maintain a
consistent average work schedule of 30+ hours per week.
Physical Demands The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job. Depending
on the assignment, employee may require ordinary ambulatory skills
sufficient to visit other locations, or the ability to stand, walk
and manipulate (lift, carry, move) light to medium weights of
computer equipment, tools of 10-50 pounds. Employee requires to
have good hand-eye coordination, arm, hand and finger dexterity,
including ability to grasp, and visual acuity to use a keyboard,
operate equipment and read technical information. Additional
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
The Company provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws.
Klinger is proud to be an Equal Opportunity Employer -
veterans/individuals with disabilities, committed to workplace
diversity. Equal Opportunity Employer/Protected
Veterans/Individuals with Disabilities The contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
Keywords: Corovan, San Jose , Tech II, Other , San Jose, California
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