Service Desk Associate
Company: The Home Depot
Location: San Jose
Posted on: May 16, 2022
Service Desk Associate 891969241 San Jose, California, US, 95113
Position Purpose: Customer Service/Sales associates provide fast,
friendly service by actively seeking out customers to assess their
needs and provide assistance. These associates learn about products
using our tools, and provide information to customers in order to
sell an entire project. Associates in this position will learn how
to greet, qualify, recommend and close every customer in their
department, and know how to handle basics in adjacent departments.
Customer Service/Sales associates maintain the in-stock condition
of assigned areas, and ensure it is clean, shop-able, and safe.
Each associate has the responsibility of providing a safe working
and shopping environment by following all safety policies &
standards, completing specified safety training, immediately
correcting hazards & unsafe conditions or reporting conditions to
the Manager on Duty, and working safely as not to endanger
themselves, co-workers, vendors, or customers. These associates
work in cooperation with their Department Supervisor and other
associates in their department as well as other departments.
Specific store departments may include Building Materials, D--cor,
Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber,
Millwork, Paint, Plumbing and Tool Rental. The Customer
Service/Sales position types may include Department Sales, Lead
Generator, Pro Account Sales, Sales Specialist, Special Services,
and Customer Order Specialist. Pay Rate: -
Keywords: The Home Depot, San Jose , Service Desk Associate, Other , San Jose, California
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