SanJoseCARecruiter Since 2001
the smart solution for San Jose jobs

HEDIS Service Associate I

Company: Aston Carter
Location: San Jose
Posted on: January 16, 2022

Job Description:

Description:
SUMMARY: Responsible for providing basic administrative and telephonic support for department working in a fast paced environment in order to meet deadlines within the project. Candidate will work under the direction of the Lead to assist and fulfill requests by contacting and corresponding with provider practices. A high degree of professionalism and team effort is expected to be maintained throughout the project. MAJOR JOB DUTIES AND RESPONSIBILITIES: Working at a fast pace this candidate must maintain fax equipment ,camera/scanner, retrieve previously scanned information, place telephone calls to provider offices , monitor fax process request records, oversee incoming and outgoing fax documents, copy, verify label, sort, prepare batches, retrieve information, file, type, collate, distribute; assemble and scan/upload documents. Candidates are also required to book appointments, verify information and communicate with provider offices efficiently and accurately. Candidate shall schedule HEDIS office reviews, confirm next day appointments, verify addresses for fax and mail, and maintain tracking log and calendar. Medical record confidentiality is maintained and records are stored in locked cabinets and retrieved as requested by staff and Auditors. Candidate will be responsible to assist abstractors by utilizing research within the company's claim systems to locate where members received care. Candidates under team direction are at times directed to call members inquiring about the provider of their care. A high degree of professional telephonic dialog is maintained. EDUCATION/EXPERIENCE: Requires High School diploma and 6 months related work experience or an equivalent combination of education and experience. Candidates who have familiarity with medical terminology, customer service, call center background and prior HEDIS experience would have priority for this position. Candidates must have basic Excel skills and must have the ability to type 30-40 WPM. Needs reliable transportation.
Skills:
medical terminology, customer service, call center, medical record, HEDIS, medical records management
Top Skills Details:
medical terminology,customer service,call center
Additional Skills & Qualifications:
EDUCATION/EXPERIENCE: Requires High School diploma and 6 months related work experience or an equivalent combination of education and experience. Candidates who have familiarity with medical terminology, customer service, call center background and prior HEDIS experience would have priority for this position. Candidates must have basic Excel skills and must have the ability to type 30-40 WPM.
Experience Level:
Expert Level


About Aston Carter:

At Aston Carter, we 're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients ' capabilities by seeking solvers and delivering solutions to address today 's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, San Jose , HEDIS Service Associate I, Other , San Jose, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Jose RSS job feeds