HEDIS Service Associate I
Company: Aston Carter
Location: San Jose
Posted on: January 16, 2022
SUMMARY: Responsible for providing basic administrative and
telephonic support for department working in a fast paced
environment in order to meet deadlines within the project.
Candidate will work under the direction of the Lead to assist and
fulfill requests by contacting and corresponding with provider
practices. A high degree of professionalism and team effort is
expected to be maintained throughout the project. MAJOR JOB DUTIES
AND RESPONSIBILITIES: Working at a fast pace this candidate must
maintain fax equipment ,camera/scanner, retrieve previously scanned
information, place telephone calls to provider offices , monitor
fax process request records, oversee incoming and outgoing fax
documents, copy, verify label, sort, prepare batches, retrieve
information, file, type, collate, distribute; assemble and
scan/upload documents. Candidates are also required to book
appointments, verify information and communicate with provider
offices efficiently and accurately. Candidate shall schedule HEDIS
office reviews, confirm next day appointments, verify addresses for
fax and mail, and maintain tracking log and calendar. Medical
record confidentiality is maintained and records are stored in
locked cabinets and retrieved as requested by staff and Auditors.
Candidate will be responsible to assist abstractors by utilizing
research within the company's claim systems to locate where members
received care. Candidates under team direction are at times
directed to call members inquiring about the provider of their
care. A high degree of professional telephonic dialog is
maintained. EDUCATION/EXPERIENCE: Requires High School diploma and
6 months related work experience or an equivalent combination of
education and experience. Candidates who have familiarity with
medical terminology, customer service, call center background and
prior HEDIS experience would have priority for this position.
Candidates must have basic Excel skills and must have the ability
to type 30-40 WPM. Needs reliable transportation.
medical terminology, customer service, call center, medical record,
HEDIS, medical records management
Top Skills Details:
medical terminology,customer service,call center
Additional Skills & Qualifications:
EDUCATION/EXPERIENCE: Requires High School diploma and 6 months
related work experience or an equivalent combination of education
and experience. Candidates who have familiarity with medical
terminology, customer service, call center background and prior
HEDIS experience would have priority for this position. Candidates
must have basic Excel skills and must have the ability to type
About Aston Carter:
At Aston Carter, we 're dedicated to expanding career opportunities
for the skilled professionals who power our business. Our success
is driven by the talented, motivated people who join our team
across a range of positions - from recruiting, sales and delivery
to corporate roles. As part of our team, employees have the
opportunity for long-term career success, where hard work is
rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and
consulting firm, providing high-caliber talent and premium services
to more than 7,000 companies across North America. Spanning four
continents and more than 200 offices, we extend our clients '
capabilities by seeking solvers and delivering solutions to address
today 's workforce challenges. For organizations looking for
innovative solutions shaped by critical-thinking professionals,
visit Aston Carter is a company within Allegis Group, a global
leader in talent solutions.
The company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
If you would like to request a reasonable accommodation, such as
the modification or adjustment of the job application process or
interviewing process due to a disability, please call 888-237-6835
or email for other accommodation options. However, if you have
questions about this position, please contact the Recruiter located
at the bottom of the job posting. The Recruiter is the sole point
of contact for questions about this position.
Keywords: Aston Carter, San Jose , HEDIS Service Associate I, Other , San Jose, California
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