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Remote Care Specialist (must be IBHRE certified and located in Rockland County, New York)

Company: OctagosHealth
Location: San Jose
Posted on: January 15, 2022

Job Description:

Summary:

  • Provide technical and educational expertise along with sales support in order to achieve customer service objectives.----Review remote transmissions while providing patients and healthcare professionals with the highest level of service possible (remote position based in the United States).
    Responsibilities:
    • Provides technical and educational expertise--
    • Reviews remote transmissions for all CRM vendors
    • Provides trouble shooting support as needed
    • Maintains appropriate documentation--
    • Utilizes and maintains internal software--
    • Assists with the onboarding of new customers--
    • Partners with other employees to appropriately understand market and customer dynamics
    • Overall understanding of competitive landscape
    • Current with all new CRM products--
    • Completes all assigned tasks in a timely and efficient manner
    • Ability to maintain necessary credentials--
      Education and Preferred Experience Qualifications:
      • Bachelor's Degree and at least three years of work experience in healthcare or engineering
      • Certified Cardiac Device Specialist (CCDS) per the International Board of Heart Rhythm Examiners (IBHRE)
      • Extensive understanding of medical terminology
      • Outstanding work ethic and customer service skills
      • Ability to meet deadlines and work in a fast-paced environment--
      • Strong working knowledge of Microsoft and other basic computer applications--
      • Excellent verbal and written communication skills----------

Keywords: OctagosHealth, San Jose , Remote Care Specialist (must be IBHRE certified and located in Rockland County, New York), Other , San Jose, California

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