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Program Aid (Mathilda)

Company: Lifemoves
Location: San Jose
Posted on: January 15, 2022

Job Description:

About Us: LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula. As a results-driven organization, since 1987, our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency. Our successful therapeutic service model combines clean, modern housing with intensive supportive services that promote dignity and motivate our clients to achieve autonomy. LifeMoves operates over 15 major sites from San Jose to Daly City.

Culture: LifeMoves staff are dedicated to serving our community. Diverse in background, outlook and life experience, our team addresses important social issues with passion and creativity. A culture of collaboration and innovation provides a thriving and successful environment for all. We foster personal growth through ongoing investment in the professional development of our staff. Together, we are committed to breaking the cycle of homelessness and helping our clients achieve long-term self-sufficiency.

Position Summary: The Program Aide is responsible for ensuring the facility and community spaces are well kept and functioning. The Program Aide is also responsible for administrative tasks that contribute to facility operations. The successful candidate should exhibit exceptional interpersonal skills and the ability to interact effectively with other staff, clients, donors, and partnering agencies and always with sensitivity to the needs of the homeless population.

Job Duties: Program Aid for COVID Hotel

  • Collaborate with Valley Homeless Healthcare Program nurses to field requests
  • Log medication requests and deliveries to clients
  • Weekly data quality check to ensure accuracy of records
  • Provide direction to RSCs on shift as needed
  • Assist in conducting discharge planning, including completing transportation requests via email as needed
  • Complete LifeMoves incident reports as needed
  • Work with hotel staff to track client check-in and check-outs; maintain daily client log
  • Respond to clients not following program protocol by enforcing progressive consequences including communicating with Public Health Department and providing written warnings
  • Provides safety supervision of program participants
  • Providing crisis management for clients; making linkages for interventions as appropriate
  • Provide service coordination in collaboration with community-based case managers as applicable and County medical staff;
  • Maintain organized storage of all operational supplies and related inventory documentation for site in a timely manner.
  • Other duties as assigned
    • Experience working with at-risk populations and understanding of the issues faced by disenfranchised populations
    • Experience with the homeless population, mental health, substance abuse, and other disabilities strongly preferred
    • Excellent communication and interpersonal skills; proven ability to collaborate with other agencies
    • Conflict resolution, group facilitation and relate well with others
    • Strong work ethic; comfortable working independently, keen attention to detail and highly organized
    • Automobile and valid driver's license required
    • Bachelor's degree in social services or similar is strongly preferred
    • An understanding of, or willingness to learn about, ideas and practices that promote diversity, equity and inclusion
    • Proficient in Microsoft Word and Excel
    • Ability to work the following schedule: Sunday through Thursday. 7:45am-4:15pm.We have a comprehensive benefits package, which includes Medical, Dental, Vision, Flex Spending Account, Dependent Care Reimbursement Account, Long-Term Disability, Life Insurance, 401K, etc.

      To learn more about our non-profit organization, check out our website at

      LifeMoves is an Equal Opportunity Employer (EOE)by Jobble

Keywords: Lifemoves, San Jose , Program Aid (Mathilda), Other , San Jose, California

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