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Solution Architect (USA Fully Remote)

Company: Soracom Inc.
Location: San Jose
Posted on: November 22, 2021

Job Description:

About SoracomSoracom was founded in 2014 by AWS veterans with a clear vision to build a more connected world. Today, Soracom serves over 20,000 customers and connects over two million devices worldwide, delivering connectivity for the Internet of Things (IoT) powered by the speed and scale of the cloud. Headquartered in Tokyo with additional offices in the US and UK, Soracom is now building out a global team to continue the company's rapid growth.Soracom is an Equal Opportunity Employer and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business. The ability to develop ground-breaking technologies is one of our key assets and our people make it happen. Come and join Soracom to create the transformative technology that enables our customers to engineer a better world.About The RoleYou will serve as a key member of the team in the US and will have the exciting opportunity to work with folks that are passionate about IoT and excited about the rapid growth we are seeing in this technology around the world.As a Cloud Solutions Architect, you will support both pre and post-sales activities for key accounts that will require in-depth technical guidance, as well as engage directly with partners on collaborations. You will combine your already established technical knowledge and credibility to support customers who are adopting Soracom services. You will directly help key decision-makers and engineers from both rapidly growing startups and enterprises.Key ResponsibilitiesAdvise new and existing customers through cellular technology and hardware selection, development of device communication (telemetry frequency, volume, quality) and device management best practices for optimizing data and power usage.Provide technical architecture guidance and implementation support, utilizing web services, cloud computing, embedded application design, and other related technologies.Establish trust and support successful closure of deals through a balance and technology and business engagement, supporting strategic sales members in driving deals and revenue.Become an expert in Soracom services, as well as continuously study the latest IoT architectures and design patterns in order to propose the best solutions to customers.Work hands-on with customers supporting their PoC by providing architectural guidance, sample code, and knowledge transfer as they onboard Soracom and move towards a successful product launch.Provide customer and market feedback to product and engineering teams to help define product direction.As part of a larger account team, you'll be responsible for creating a bridge to the customer's engineering teams.Test out new devices in the market such as cellular modules, dev kits, and gateways in order to provide guidance to customers as they choose IoT hardware/partners. Create content such as blog posts, white papers, sample code, and webinars.Attend relevant industry conferences to promote Soracom, build professional network, and learn about technology trendsWho You AreAs a continuous learner, you are testing and evaluating the latest communication architectures in order to determine which pieces make the end-to-end solution that is most secure, reliable, performant, and cost-effective for your customers.You have the ability to work collaboratively, resolve conflicts and ensure follow through with exceptional verbal and written communication skills. You are able to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects. Presentation skills with a high degree of comfort with both large and small audiences (C-Suite Executives, Engineering Directors, Stakeholders and Developers).You are a problem solver. You enjoy solving customer problems through cloud technologies.You thrive in a fast-paced environment with quick decision making. You are comfortable with ambiguity, ready to roll with the changes as they come and measure the day by how much value you created.You love to share your passion with others and exhibit good judgment in helping out customers.You are excited about the opportunity to work across time zones and cultures as part of a truly global team with colleagues and customers around the world.RequirementsMinimum QualificationsProficiency in EnglishBachelor's degree in Computer Science or a related engineering field, or equivalent practical experience.You have at least 2 years of proven experience with technology products using cloud services like AWS, Azure, or Google. You have at least 5 years of hands-on experience working in related IT fields ideally as a solutions architect, technical customer support, professional services, pre-sales engineer, or technical consultant.Deep understanding of technology application stacks including different communication protocols and frontend to backend communication, various programming languages (Node.js, Python, Java, etc.), APIs, and SDKs. Preferred QualificationsMS degree in Computer Science or a related engineering field, or equivalent work experience2+ years experience working remotely across time zones and a multicultural environment with working experience of Slack or Microsoft Teams based company communicationExperience with Linux systems and serversExperience with scripting languages, SQL, Fluency in additional languages is a plusExperience working in the IoT ecosystem - familiarity with specific domains related to IoT such as autonomous vehicles, smart home industry, agriculture, industrial IoT, and manufacturing.You are familiar with how cellular technology worksExtra preference given to candidates with cloud computing certificationsBenefitsLocation: Major city in the USPerksFlexible working hours and fully remote working environmentBrand new, up-to-date equipment to work fromAn environment where you'll learn more in 6 months than you would typically in several years.Competitive compensation and benefits package (medical, dental, vision, retirement benefits & life insurance)Paid time off and work-life balanceChallenging work and the ability to make a differenceby Jobble

Keywords: Soracom Inc., San Jose , Solution Architect (USA Fully Remote), Other , San Jose, California

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