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Director Quality and Service Engineering

Company: Bloom Energy
Location: San Jose
Posted on: June 12, 2021

Job Description:

Bloom Energy is the leading force in transforming the way energy is generated and delivered. We are driving toward the parallel goals of growing a dynamic and forward-thinking company while creating a positive impact on our environment. Our mission is to make clean, reliable energy affordable globally. Our company is filled with smart and innovative thinkers and doers, and we never stop striving to improve our technology, to expand and improve our company performance, and to develop and support the many talented employees that serve our mission!

We are looking for a Director Quality and Service Engineering to join our team in one of today's most exciting technologies. This role will report to Senior Director, Operations and Supplier Quality and based in San Jose, CA.

Additional comments: The Quality Engineering Director is responsible for providing leadership and direction in developing creative and unique engineering solutions in support of Bloom Energy's current fleet maintenance. The role is responsible for establishing the strategy and execution of focused and innovative solutions to reduce part replacement cost. The Quality Engineering Director works collaboratively with Service, R&O Operations, Reliability, Engineering, and Supply Chain to provide alignment and direction in support of Bloom's mission. The ideal candidate must have proven strong leadership skills, excellent working knowledge in mechanical/electrical engineering and fundamental engineering knowledge in part MRO (Maintenance, Repair or Overhaul).

Role and Responsibilities:

Provide leadership to the newly created Quality Engineering Team with a targeted headcount of 3-4 quality engineers. Coordinate and manage engineering activities to support service, R&O Operations, supply chain, and product support as the engineering focal point for part maintenance related matters Develop strategies working with Engineering, Reliability, Supply Chain and MRO teams to allow for low-cost recovery of used components with adequate quality and reliability to use as service spares. Complete end to end ROI analyses and identification of cost reduction opportunities Develop plans, schedules, resource assignments, and budgets for sustaining projects that reduces part maintenance cost, while protecting product quality. Pro-actively address obsolescence, promote commonality and reuse of assemblies, sub-assemblies and components in the product portfolio Partner with the Product Development and Engineering teams to improve design for manufacturability, reliability, and cost. Plans, coordinates and directs projects to support part changes to released products. Provides technical leadership for analysis of part failures from the field Develop and maintain a reporting process that establishes and maintains metrics and targets used to measure and communicate organizational performance against goal Demonstrate the ability to interface and work collaboratively across departments internally and with suppliers and customers (including R&D, Supply Chain, Quality, Operations, and Finance), while building strong and cooperative working relationships

Skills and Experience:

More than 15 years of increasing responsibility in the areas of reliability, quality, component engineering, MRO, and manufacturing in complex systems Skilled in communication, problem solving, and applying experience and expertise in an innovative manner, Direct Project Management Experience with a proven track record of implementation success Experience in developing and applying quality reporting methodologies. Understand the critical elements of modern Manufacturing Statistical Process Control, (e.g., practical working knowledge and experience with SPC, Process Capability, Cp, Cpk, etc.) Experience in product phase-gate, NPI and technology transfer Drive material quality improvement through supplier manufacturing process using incoming and in-process data gathering and analysis Strong verbal/active listening/written communications Demonstrate strong planning and leadership skills Familiarity with metrology, calibration, and Gage R & R's Strong critical thinking, analytical skills, and problem solving Ability to effectively work in a dynamic, fast-paced, and demanding work environment Possess a passion for excellence Domestic and international travel required BS, MS or PhD in Electrical Engineering, Mechanical Engineering, Reliability Engineering or Systems Engineering 15+ years work experience in engineering field 7+years managing engineering teams

About Bloom Energy: At Bloom Energy, we strive toward a 100% renewable future. Our Energy Servers are adaptable to new and innovative fuels while already acting as a cleaner and far more resilient source of power than existing solutions. We see hydrogen as a significant game-changer in the world's energy usage, and Bloom Energy fuel cells and electrolyzers will be the industry standard for clean, efficient, and reliable energy production. We anticipate being able to work in concert with other renewable energy technologies to create a comprehensive system that will change the way energy in the world is produced, stored, transmitted, and used. For more information visit:

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.


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Keywords: Bloom Energy, San Jose , Director Quality and Service Engineering, Other , San Jose, California

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