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Senior Product Manager, Zoom Phone Integrations & Automation

Company: Zoom
Location: San Jose
Posted on: June 12, 2021

Job Description:

Zoomies help the world connect - and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We're problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment.

Help shape and execute our vision to make Video Communication an amazing experience by elevating our Zoom Phone service. As the Integrations & Automation Product Manager, you'll be a key contributor to our strategy to deliver the most delightful communications experience to our customers and partners. You'll help identify and drive our strategic integrations for Zoom Phone, ensuring users have the right tools they need. In those efforts, you'll determine how to make Zoom Phone available where users need it most, while incorporating 3rd parties into our ecosystem - ensuring we strike the right balance.

Your Role:

  • Help define and execute our integration and workflow strategy for Zoom Phone.

  • Connect with customers to understand their goals and needs and translate those into solutions that we can deliver.

  • Collaborate with stakeholders and drive delivery of features, processes and happiness.

  • Prioritize roadmap and communicate plan with stakeholders.

  • Team with Business Development to identify and work with key partners to deliver world class integration to help extend Zoom's reach.

  • Define product requirements and work with User Experience team to design our product experience.

  • Evangelize our product and vision to customers of all sizes, from single proprietors to Fortune 100 executives.

  • Work with design and engineering to build key integration workflows (with partners).

Ideal candidates will have:

  • 7+ years of experience as Developer and/or Product Manager.

  • 5+ years experience building and launching applications and services.

  • Ability to crystallize vague concepts into concise plans.

  • Experience creating technical product and design documents.

  • Strong UX/UI sensibility - you understand when having a few pixels offset could determine success or failure.

  • Understanding that speed is everything but prioritizing the right thing is equally important - you appreciate delivering impact quickly.

  • Excellent communicator

  • Bachelor's Degree (or equivalent experience).

Nice to have:

  • 3+ Years Telecommunications and/or UCaaS experience.

  • Telephony and network experience - knowledge of SIP, H.323, UDP, and VoIP Standards.

  • Experience with: Cisco Unified Call Manager, Microsoft Office 365 (SfB), Avaya CMS/AMS.

Explore Zoom:

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

Keywords: Zoom, San Jose , Senior Product Manager, Zoom Phone Integrations & Automation, Other , San Jose, California

Click here to apply!

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