SanJoseCARecruiter Since 2001
the smart solution for San Jose jobs

Technical Writer IV

Company: Tekmark's Solutions Center
Location: San Jose
Posted on: June 10, 2021

Job Description:

Description:

Product Documentation Specialist

The Product Documentation Specialist will be responsible for writing and a variety of technical documentation for Card Based applications and tools. Candidate must have an interest in software, mobile application, and a passion for excellent writing.

This role requires a strong technical aptitude. The successful candidate must have the ability to learn quickly and communicate complex, difficult technical concepts to end users. Responsibilities for this role include:
? Acquire knowledge of the base product, enhancements and their functioning by a variety of means including interviewing Engineering team members, performing one?s own installation of the product, and referring to existing product documentation that are available in different formats.
? Create technical documentation that are externally focused, such as release notes, user guide, installation guides, product overview PPTs etc.
? Write customer facing documentation in a tone that is direct and to the point. Understand that the documentation produced is a representation of the organization to the external world
? Write original-content for all documents to be produced. Create documents that are consistent in style and content with documents used for similar purposes
? Submit drafts for technical review and edit to accommodate requested changes to ensure the clarity, completeness, accuracy, and quality of documents created. Internalize such feedback provided to incorporate into future documents without needing repeated reviews
? Work alongside the Learning Content Designer to design and take guidance on structure, tone, feedback on approach to the development of technical product documentation
? Bachelor?s degree in English, Professional writing, or Communications program, including Technical Communication, Marketing Communication, or Journalism.
? 5 years or more in content strategy, technical writing, product documentation with minimum 2 years in writing external facing documents in U.S. English, for a software product company/client
? Proven capability to write external facing technical product documentation, including end-to-end product installation guides, user guides, release notes etc. Able to show a strong portfolio and samples of previous works.
? Ability to produce professional looking, clean documents that are perfectly tuned to the target audience (internal, external) and type of document (user guide vs. release notes)
? Expertise with Microsoft Word and PowerPoint including advanced formatting features.
? Experience working closely with Engineering developers, QA, architects, teams.
? Excellent time management skills with ability to manage more than one project at a time. Ability to work independently and prioritize with minimal daily instruction
? Ability to work effectively across a matrix organization.

Headquarters
100 Metroplex Drive, Suite 102
Edison, NJ 08817
USA

Please enter your User ID and PIN below. If you do not have one, please contact Human Resources

  • This site is optimized for Internet Explorer 10+

Keywords: Tekmark's Solutions Center, San Jose , Technical Writer IV, Other , San Jose, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Jose RSS job feeds