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Technical Writer - Networking

Company: Connexion Systems & Engineering, Inc.
Location: San Jose
Posted on: June 10, 2021

Job Description:

Job Description

Technical Writer

5 months

San Jose,CA (can be fully remote)

Duties:

Design, develop, deliver, and maintain customer-facing, best-in-class user documentation.

Produce a range of deliverables, from short feature descriptions and configuration examples to full user guides.

Collaborate with key stakeholders and subject matter experts to understand and identify requirements and customer needs.

Analyze specifications and product descriptions and recommend the best documentation approach.

Translate engineering documents into prescriptive content that enables customers to implement the scenarios in their own networks.

Follow established style and process guidelines to provide consistency and completeness.

Skills: Minimum Qualifications:

Familiarity with XML authoring tools.

Proven expertise in the networking industry with a background in one or more of routing, switching, security, or data center. Software CLI experience is required.

Demonstrated ability to produce high-quality, rich technical content that also presents information in easier-to-understand plain language.

Ability to research complex technical concepts (independently and collaboratively) and develop effective deliverables to serve customer needs.

Strong problem-solving skills; ability to make progress with less-than-complete information.

Excellent communication and collaboration skills.

Preferred Qualifications:

Upper-level technical certification(s) or equivalent knowledge - networking certifications ideal.

Real-world understanding of how customers use networking products in the field.

Comfortable building networking scenarios in a lab.

Other Information:

Remote working is available for this position

Keywords:

Education:

BA/BS in Technical Writing, English, Computer Science, or related degree or comparable experience

5+ years of experience writing product documentation forenterprise/service provider networking products

Skills and Experience:

Required Skills:

SOFTWARE DOCUMENTATION

NETWORKING

PRODUCT DOCUMENTATION

PROBLEM-SOLVING

Additional Skills:

XML

DATA CENTER

NETWORK SECURITY

Company Description

Connexion is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve.

Keywords: Connexion Systems & Engineering, Inc., San Jose , Technical Writer - Networking, Other , San Jose, California

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