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Senior Manager, Competitive Intelligence

Company: PayPal
Location: San Jose
Posted on: June 9, 2021

Job Description:

Who we are

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal's 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

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Job Description Summary:

The Senior Manager, Competitive Intelligence role will sit on our Corporate Strategy Team and lead competitive intelligence projects as part of the group. They will serve the PayPal senior leadership team to ensure we stay abreast of key competitive developments in the ecosystem.

Job Description:

Role description

  • Discern the strategic implications from payments related moves of key PayPal competitors globally
  • Collaborate with different PayPal teams across Product, Sales, Marketing, Analytics, Market Research and Investor relationships to bring together a cross-functional perspective in relation to competitive actions
  • Work with senior leadership from Product and Sales teams to develop perspectives on impact to PayPal and range of competitive response options
  • Oversee deep-dive research on product experiences and go-to-market tactics that the competitor is deploying
  • Synthesize insights and implications for executive consumption in a way that helps facilitate decision making
  • Periodically carry out competitive landscape review to facilitate discussion on PayPal strategy vis--vis competition
  • Serve as the single point of aggregation for disseminating all competition related news to the PayPal senior leadership team

Candidate opportunity

  • High visibility to PayPal senior leadership across key functions
  • Opportunity to present findings to senior leadership groups (SVPs and VPs)
  • Be at the forefront of the important developments and trends shaping payments and FinTech industry
  • Gain insight into leadership thought process pertaining to strategic responses to address competitive action
  • Learning through interactions with expert teams across Product, Sales and Marketing

Key capabilities desired

  • Excellent in synthesizing information from large variety of external and internal information sources. Ideal candidate should have excellent written presentation and slide communication skills
  • Ability to work in a dynamic environment and deliver impact in a timely manner
  • Adept project management skills to be able to drive towards output creation in a cross functional setting
  • Manage interactions with senior stakeholders across Product, Sales and Marketing. Ability to ask the right questions and push the thinking where required



Travel Percent:


Primary Location:

San Jose, California, United States of America

Additional Locations:

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

Keywords: PayPal, San Jose , Senior Manager, Competitive Intelligence, Other , San Jose, California

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