Company: Carlton senior Living
Location: San Jose
Posted on: June 9, 2021
Great Place to Work Certified!
The Executive Director is responsible for the efficient
operations and overall management and direction of the day-to-day
functions of the Community in accordance with federal, state and
local standards, guidelines, and regulations to assure that the
highest degree of quality care and service is provided to our
residents. Hire, evaluate, coordinate, monitor performance,
schedule and supervise staff in accordance with company policy.
Make decisions with respect to staff evaluations, merit pay
increases, reprimands, disciplinary actions and terminations. The
Executive Director is also responsible for achieving and
maintaining budgeted occupancy, representing the Community to the
local Community and the Home Office and creating a supportive and
enjoyable lifestyle for the residents.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Described below are representative of those an employee
encounters while performing the basic functions of the position.
Other duties may be assigned. Regular and predictable attendance is
an essential function of the job.
- Promote the mission, values and beliefs of Carlton Senior
- Assume the administrative authority, responsibility and
accountability of directing the overall management and control of
the activities and programs of the Community, its residents and
- Delegate administrative authority and responsibility for
day-to-day operations to personnel in charge when absent from
- In compliance with Title 22 requirement assume or assign
responsibility for a 10 minute response time to Community needs 24
hours per day, 7 days a week.
- Familiar with and responsible for the Community's compliance
with corporate policies and procedures, as well as all laws,
regulations, and legal requirements governing the operation of the
- Interpret the Community's policies and procedures to employees,
residents, family members, visitors, government agencies, etc., as
- Observe work environment for potential injury hazards and take
appropriate preventative safety precautions. Implement Community
safety program/committee. Actively participate in prevention,
reporting and effective management of Workers' Comp. Claims.
- Hire, evaluate, coordinate, train, monitor performance,
schedule and supervise staff in accordance with Title 22
regulations, labor law and company policy.
- Make recommendations as required to the immediate manager with
respect to staff evaluations, merit pay increases, reprimands,
disciplinary action and terminations.
- Ensure that employees are given the necessary resources to
carry out their prescribed duties in an efficient and economical
- Maintain the physical Community and services necessary to
support the safety, health, and well being of the residents
accepted for admission.
- Assure that residents accepted are at appropriate level for
Community licensure and maintain proper resident mix for the long
term success of the Community.
- Complete weekly Community Progress Report.
- Effectively market the Community to assure that budgeted
rent-up and occupancy goals are achieved and maintained, including
outside sales calls.
- Promote Carlton Senior Living, Inc. in a positive manner and
effectively communicate the organization's values to residents,
visitors, co-workers and the Community.
- Encourage teamwork through cooperative interactions with
co-workers and other departments.
- Support a positive and professional image through actions and
- Create a positive, uplifting, cheerful yet professional
business environment regardless of external or internal pressure or
- Represent the Community in dealings with outside agencies,
including governmental agencies and third party payers, or provide
an authorized representative of the Community when unable to attend
- Participate in Community surveys (inspections) made by
authorized government agencies.
- Review and develop a plan of correction for deficiencies noted
during survey inspections and provide a written copy of such plan
to the governing board and ombudsman representative as
- Consult with department managers concerning the operation of
their departments to assist in eliminating/correcting problem areas
and/or improvement of services.
- Ensure that corrective action is administered fairly and
without regard to race, color, creed, national origin, age, sex,
religion, handicap, or marital status.
- Ensure that the building and grounds are maintained in good
repair and the physical appearance of both is in excellent
- Review accident/incident reports and establish an effective
accident prevention program.
- Authorize the purchase of major equipment/supplies in
accordance with established purchasing policies and
- Assist in the preparation of an annual operating budget for
approval by the senior management team and allocate the resources
to carry out programs and activities of the Community.
- Working knowledge of California Employment Law, benefit
administration and payroll. Sufficient skill level to stand in for
Associate Director in the event of his/her absence.
- Review resident complaints and grievances and make written
reports of action taken. Discuss with resident and family as
- Maintain a safe and secure environment for all staff,
residents, and guests, following established safety standards as
outlined in the Safety First manual.
- Conduct daily, weekly, monthly meetings as appropriate per
Policy and Procedure and Community need for all staff, residents,
- Manages 10 - 12 subordinate supervisors who supervise a total
of 60-100 employees in the following Departments: Administration,
Activities, Dining Room, Kitchen, Housekeeping, Maintenance,
Marketing, Personal Care, Memory Care and Medications.
- Is responsible for the overall direction, coordination, and
evaluation of this business unit.
- Also may directly supervise 3-4 non-supervisory employees.
- Carries out supervisory responsibilities in accordance with the
organization's policies and applicable laws.
- Responsibilities include interviewing, hiring, and training
employees; planning, assigning, and directing work; appraising
performance; rewarding and disciplining employees; addressing
complaints and resolving problems.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
EDUCATION and/or EXPERIENCE
- Bachelor's degree (B. A.) from four-year college or university
in healthcare, human services or administration, or in a related
- One to two years related experience and/or training; or
equivalent combination of education and experience.
- Minimum of three (3) years of experience in administration and
supervision in assisted living, long-term care, or residential
- Experience in public speaking and sales and marketing.
- Ability to communicate clearly and effectively.
- Interact with our customers - including residents, family
members, and all staff members - according to the concepts
identified by the Carlton Commitments.
- Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and
interpret bar graphs. Knowledge and understanding of budgets.
- Must have the ability to maintain or supervise the maintenance
of accurate financial or other records.
- Ability to solve practical problems and deal with a variety of
concrete variables in situations where only limited standardization
- Ability to interpret a variety of instructions furnished in
written, oral, diagram, or schedule form.
- Proficiency in computer word processing
- Knowledge of the Microsoft Office Suite (Word, Excel, Power
- Familiarity with MoveN and PSP.
- Must be familiar with DSS Title 22 regulations and be able to
conform to all regulations regarding resident care and
CERTIFICATES, LICENSES, REGISTRATIONS
- Current First Aid Certification
- Current R.C.F.E. licensure
- According to the DSS regulations must be knowledgeable of the
requirements for providing care and supervision for the Community's
ADDITIONAL DEPARTMENT OF SOCIAL SERVICES REQUIREMENTS
- Must be a minimum of 21 years old.
- Must possess and maintain a current 40-hour Administrator
- Is required to have on file DOJ and FBI fingerprint
- Is required to have on file a health screening and negative TB
test, which must be no more than six (6) months old
- Must maintain good character and a continuing reputation for
Keywords: Carlton senior Living, San Jose , Executive Director, Other , San Jose, California
Didn't find what you're looking for? Search again!