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Sr Product Manager, Enterprise Servicing

Company: PayPal
Location: San Jose
Posted on: June 9, 2021

Job Description:

Who we are

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal's 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

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Job Description Summary:

The Merchant Dashboard & Servicing team empowers over 31 million merchants to manage and grow their business via and the PayPal Business app on iOS and Android. We help all merchants - from small business owners to large enterprises - manage their accounts, products, and services on the PayPal commerce platform.

We're looking for a talented, customer-focused Sr. Product Manager to drive adoption of PayPal products and services designed for enterprises and partners. In this role, you will work across different areas of the merchant servicing experience to understand the needs of PayPal's largest merchants and create consistent and comprehensive experiences optimized and personalized to fit their needs. You will drive product development from concept to launch to deliver value to PayPal merchants.

If you're obsessed with delivering great product experiences and get excited about helping millions of businesses thrive in the global economy, then we'd love to talk with you.

Job Description:


  • Help define and evangelize the product strategy for large enterprises and partners.
  • Define key metrics and measure success against goals.
  • Prioritize the product roadmap and backlog.
  • Drive product development from idea to launch and iteration.
  • Write and revise product requirements for design and engineering.
  • Test and measure results, then iterate based on what you've learned.
  • Work cross-functionally with engineering, design, content, analytics, program management, marketing, user research, internal product teams, and external partners.

Minimum Qualifications

  • 4+ years of product management experience.
  • Experience initiating and driving projects to completion with minimal guidance.
  • Experience analyzing, interpreting, and leveraging data to make product decisions.
  • Ability to communicate the results of analyses clearly and effectively.
  • Excellent analytical and quantitative skills with extreme attention to detail.
  • Excellent oral and written communication skills.
  • Strong UI/UX skills, with the ability to recognize great design.
  • Strong technical competency.
  • BA/BS degree.

Preferred Qualifications

  • BS or MS in Computer Science, Engineering, Statistics, or related field.



Travel Percent:


Primary Location:

San Jose, California, United States of America

Additional Locations:

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

Keywords: PayPal, San Jose , Sr Product Manager, Enterprise Servicing, Other , San Jose, California

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