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Supervisor, Service Planning and Design

Company: Pacific Gas And Electric Company
Location: San Jose
Posted on: June 9, 2021

Job Description:

Requisition ID# 101200

Job Category : Maintenance / Construction / Operations

Job Level : Supervisor

Business Unit: Electric Operations

Job Location: San Jose

Department Overview

The men and women of Electric Operations ensure the delivery of safe and reliable electric service to
our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and
transmission operations, including planning, engineering, maintenance and construction, asset
management, business planning, restoration and emergency response.

Position Summary
Provides quality electric designs, cost estimates and other related services for internally planned and
externally generated work. Ensures customer needs are met in a safe, reliable, efficient, affordable and
environmentally responsible manner.

Job Responsibilities
Supervises the day-to-day operations of the workgroup in alignment with organizational goals
and objectives.
Ensures that customer communications, needs and expectations are met in a professional,
timely and proactive manner to address issues that may arise in own or other departments.
Manages day-to-day customer inquiries through to resolution.
Maintains effective relationships with union shop steward.
Monitors department budgets, expenses and variances.
Ensures all estimates are performed according to standards and meet engineering design criteria
and compliance requirements.
Assists in coordinating and implementing new tools and work practices to improve productivity
and efficiency.
Provides guidance in the areas of tariff compliance, rules and contracts. Monitors compliance
with Company and California Public Utilities Commission (CPUC) regulations, construction
standards, and requirements.
Develops the business knowledge and technical skills of employees necessary to succeed in
their jobs.
Investigates and determines root cause failures in a timely manner for incidents and near misses.
Creates a safety-first work environment and culture.
Supervises bargaining unit, hourly employees.
Supervises staff to drive performance and accomplish results through effective recruitment and
selection, training and development, performance management/coaching and rewards and
recognition.

Qualifications
Minimum:
Bachelors Degree in Business Administration or job-related discipline or equivalent experience
Job-related experience, 3 years
CA Class C License, or equivalent

Desired:
Leadership experience
PMP-Project Management Professional certification
Construction Management certification
Knowledge of utility industry safety practices and requirements
Strong knowledge of new business tariffs and gas and electric Rule 2, 15 and 16
Knowledge of the California Public Utility Commission General Orders (GO) 95, 128 and 165
requirements and bargaining unit contracts
Knowledge of estimating preparation and approval process
Knowledge of gas and electric distribution construction practices
Working knowledge of the Work Management Process, SAP and Construction Scheduling
process
Working knowledge of bargaining unit contracts
Good communication, interpersonal, and collaboration skills to effectively build relationships and
manage subordinates
Strong customer service orientation
Proficient in Microsoft Office and SAP

Keywords: Pacific Gas And Electric Company, San Jose , Supervisor, Service Planning and Design, Other , San Jose, California

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