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Bilingual Customer Service - Work From Home

Company: Progressive
Location: San Jose
Posted on: June 9, 2021

Job Description:

Join one of FORTUNE's 100 Best Companies to Work For!

As abilingual Spanish customer service representative working from the comfort of your home, you'll support customer needs and offer additional beneficial products to them.We'll provide office equipment and virtual training. Additionally, you'll have the support of a collaborative virtual team and ongoing coaching.

Must-have qualifications

  • Two years of post-secondary education or higher
  • Instead of the above, two years of relevant work experience
  • Fluent in Spanish and English (speak and read)
  • Must have or obtain state of California Property & Casualty insurance license
  • Must live within 75 miles of San Jose, CA

Compensation

  • Pay Rate: $18.00 - $19.75/per hour
  • $500 sign-on bonus if you already have an active Property & Casualty insurance license
  • Gainshare bonus up to 16% of your eligible earnings based on company performance
  • An additional 10-15% when you work evening or weekend hours

Schedule: Most schedules will include a weekend day and evening hours

Training Starts: Monday, August 16, 2021

Work from home office requirements

  • Designated workspace free from noise and other distractions
  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
  • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
  • All Progressive hardware you receive needs to be connected to a surge protector
  • High-speed internet access at the employee's expense unless otherwise required by law.

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Equal Opportunity Employer

2021FORTUNE Media IP Limited. All rights reserved.Used under license.

Keywords: Progressive, San Jose , Bilingual Customer Service - Work From Home, Other , San Jose, California

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