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Director of Organizational Development

Company: Sacred Heart Community Service
Location: San Jose
Posted on: June 8, 2021

Job Description:

Organizational Development Director


Sacred Heart Community Service (SHCS) located in San Jos, CA is looking for a proven leader to spearhead the development and implementation of a professional development infrastructure for the organization and its strategic partners. The goal is rooting an anti-racist learning culture focused on challenging and changing economic, political, and cultural systems which have served to privilege some while oppressing many. The Organizational Development Director helps align programs with the Sacred Heart's strategic plan by implementing systems for orienting, training, and coaching staff and management to engage and organize our members and allies. The position will assist efforts to center the voice of members in organizational decision-making, including providing support for the Leadership Council and advisory committees. The person in this position must be highly organized and possess strong oral and written communication skills, the ability to work flexibly and creatively, and have a demonstrated track record in program management and training. The ideal candidate must be equally committed to our vision of a community united to ensure every child and adult is free from poverty, an approach of driving policy change through transformational leadership development, and developing programs through an anti-racism and anti-oppression worldview. For over 56 years, SHCS has been one of the leading institutions addressing poverty in Santa Clara County through a strategy that combines addressing the consequences of poverty through impactful programs while building power with people to push for systemic change.

Position Summary

The Organizational Development Director spearheads the development and implementation of a comprehensive professional development strategy for SHCS stakeholders and strategic allies. The Director helps SHCS' transformation to center racial equity, liberation, and power building in its culture. The position leads efforts of the Senior Management Team (Senior Team) to develop, implement, and evaluate systems for orienting, training, coaching and mentoring staff, managers, and leaders in alignment with Sacred Heart's strategic and operating plans. The position directly facilitates and oversees trainings and communities of practice. The Director addresses organizational priorities by leading the development of special projects and programs as needed.

Description of Duties

Training/Professional Development (40-50%)

  • Spearheads the design of a comprehensive orientation and training infrastructure for staff and members including research, analysis, and project management.
  • Leads efforts to develop and improve training curricula, including surveying stakeholders, goal setting, securing and creating content and course materials, identifying, training, and supporting instructional team (internal stakeholders, partners, and consultants), and archiving content.
  • Oversees the continuous improvement and execution of staff orientation process ("rotations") to facilitate internal culture building and integration.
  • Directly implements training sessions including planning, coordination, facilitation, and evaluation of staff meetings, retreats, Solidarity Summit, and special trainings for staff, board, advisory and action committees.
  • Facilitates and supports communities of practice.
  • Supports staff wellness activities, including workshops, staff appreciation, team building, and support systems.
  • Oversees the development and implementation of policies and practices to ensure constituents are able to access appropriate trainings and rotations.
  • Oversees evaluation of professional development architecture and components, including setting performance benchmarks, data collection, feedback processes, analysis, and reporting.
  • Spearheads management training efforts to support the alignment of programs with strategic and operating plans, including direct facilitation/training support of SHCS Managers' Round Table, and individual coaching support for managers and directors as needed.
  • Supports capacity building and implementation of member engagement, leadership development, and feedback systems, including curriculum support, staff training, and evaluation.
  • Supports planning, execution, and follow-up of Senior Team, Board of Directors, and Leadership Council meetings and retreats, including meeting facilitation, and trainings as needed.
  • Supports the development of strategic and operating plans, with an emphasis on organizational stakeholder engagement and feedback.
  • Supports fund development efforts to sustain and grow professional development system, including creation and dissemination of impact metrics and results to stakeholders, reporting, donor/partner cultivation and stewardship.

Strategic Partnerships (15-20%)

  • Supports the development and implementation of a comprehensive regional leadership strategy to engage and develop the ecosystem of community-based organizations and allies working collectively to challenge white supremacy culture both internally and through collective public policy campaigns.
  • Leads the development, implementation, evaluation, and continuous improvement of trainings and communities of practice accessible to sister organizations participating in the Race Equity Action Leadership (REAL) coalition and Homelessness Prevention System (HPS).
  • Oversees the recruitment, engagement, and administrative systems for partner/ally training and development efforts.
  • Supports and implements customized training support and coaching for REAL and HPS partners and stakeholders.
  • Supports REAL coalition and campaigns, including meeting participation, facilitation, stakeholder engagement and mobilization, as needed.

Special Projects (20-25%)

  • Leads the development and implementation of special projects and events, including creation and monitoring timelines and work plans.
  • Provides interim program management and leadership, as needed, including structure, supervision, support, training, evaluation, and professional development.
  • Coordinates research, program design, outreach, partner cultivation, fund development of new programs and collaborations.
  • Manages or supports special projects by providing direction, structure, facilitation, training, support, and feedback to assigned project team.

Leadership (15-20%)

  • Supports Associate Director in efforts to cultivate member voice in organizational decision-making including support for Leadership Council, advisory committees, and member feedback systems.
  • Supports the planning and implementation of SHCS programs, events, training, and outreach efforts.
  • Serves as member of the Senior Management Team.
  • Attends Board of Directors, Board subcommittees. Leadership Council, and Advisory Committees as assigned.
  • Acts as a "mandated reporter" by maintaining strict adherence to the California Child Abuse and Neglect Reporting Law.
  • Performs other duties as assigned.


  • Strong commitment to our vision of uniting community to ensure every child and adult is free from poverty;
  • 3-5 years of executive/senior management experience in human services, public health, education, community development, community organizing, or equivalent experience;
  • 3-5 years of direct program management experience;
  • 2-3 years of direct experience in training and curriculum development;
  • Superior verbal, written, and presentation skills;
  • Highly organized, detail-oriented, self-motivated, ability to multi-task, and provide quick responses;
  • Four-year degree or equivalent experience;
  • Proficiency with CRM databases (such as Salesforce), Google Workspace Suite, MS Office Suite;
  • Demonstrated expertise in PowerPoint or equivalent presentation technology;
  • The position may require you to stand and walk for prolonged periods of time;
  • The position also requires computer use up to 6-8 hours per day;
  • Must be insurable under the SHCS driving insurance requirements;
  • Must successfully pass a DMV and background check.


  • Bilingual in Spanish/English strongly desired;
  • Direct experience working with low-income populations through community organizing, human services, or policy advocacy efforts;
  • Proficiency with on-line education and training platforms;
  • Graphic design software proficiency;

Position is exempt, full-time and reports to the Executive Director

Keywords: Sacred Heart Community Service, San Jose , Director of Organizational Development, Other , San Jose, California

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