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Product Designer - Consumer

Company: McAfee Corp.
Location: San Jose
Posted on: June 8, 2021

Job Description:

Job Title:

Product Designer - Consumer

Role Overview:

Do you want to protect humanity from cyber threats with beautiful, intuitive, and engaging experiences? At McAfee, we're changing the way we deliver products to our customers, employees, and partners by putting customer experience (CX) at the forefront of everything we do. We're looking for a visionary designer to help elevating McAfee's product experience to the next level by creating innovative and intuitive solutions that delight and inspire our customers worldwide.

As a Product Designer at McAfee Consumer Experience Design Team, you will play a pivotal role in this transformation by crafting and leading the delivery of best-in-class experiences for a variety of initiatives within our consumer security products. You thrive on helping teams visualize an experience in the abstract, dive into customer research and data analytics, break down highly complex business requirements, and use storytelling to masterfully communicate interaction and design concepts to a diverse stakeholder audience. The work you do at McAfee will positively influence the lives of millions of consumers around the globe every single day.

Company Overview

From device to cloud, McAfee provides market-leading cybersecurity solutions for both business and consumers. We help businesses orchestrate cyber environments that are truly integrated, where protection, detection, and correction of security threats happen simultaneously. For consumers, McAfee secures your devices against viruses, malware, and other threats, both at home and away. We want to continue to shape the future of cybersecurity by working together to build best in class products and solutions.

About the Role:

  • Deliver extraordinary end-to-end product experiences that bring delight to our customers by applying your deep knowledge of UX design (research, ideation, conceptual design, prototyping, user testing)

  • Facilitate cross-functional design workshops with business, marketing, product management, and engineering, to explore multiple concepts with clear user goals and testable hypotheses

  • Create user flows, journey maps, interaction patterns, wireframes, storyboards, design specs, prototypes, UI mockups to effectively communicate interaction and design ideas

  • Participate in design sprints, stand-ups, sprint planning, and lean product testing

  • Measure and present actual UX outcomes using qualitative and quantitative methods

  • Partner with program managers to scope UX projects for efficient delivery while maintaining high standards for design

  • Consider localization needs and requirements to ensure a seamless design for all customers

About You:

  • You have been driving Product/UX designs for large-scale digital products for leading brands for 3+ years.

  • You have a stunning portfolio that displays a spectrum of creative design solutions from concept to launch for consumer products

  • Bachelor's degree in Human Computer Interaction, Human Factors, Information Design, Graphic Design or related field.

  • You have current skills in multiple areas of UX design including research, interaction, and visual

  • You have experience building clean design artifacts including user flows, journey maps, service blueprints, wireframes, prototypes, specifications, and documentation

  • You have experience with lean experimentation and test and learn (T&L) methodologies

  • Outstanding verbal and written communication and interpersonal skills are required.

  • Should be comfortable working in a very dynamic and collaborative work environment across time zones and geographies.

  • Solid understanding of data driven design activities, such as storyboarding and experience models, solid experience using these strategies to create high quality designs

  • Strong understanding of standard professional tools (Figma, Sketch, Principle, Adobe Creative Suite and Invision)

  • Proven ability to create mock-ups and produce multiple iterations efficiently and proficiency in interactive prototyping.

Good knowledge of agile software development processes.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Pension and Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Keywords: McAfee Corp., San Jose , Product Designer - Consumer, Other , San Jose, California

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