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Product Manager - Utility Industry

Company: Cisco Systems, Inc.
Location: San Jose
Posted on: June 8, 2021

Job Description:


Lead the development of Cisco's IoT solutions to bring new business value to Cisco customers and drive growth acceleration for Cisco in the Utilities sector. The Solution Manager defines, documents and manages cross-functionally the creation of the solution use cases, architecture, technical requirements and associated business cases which meet the customer's requirements. The strategy and direction established by the Solution Manager influences product development, sales, and delivery strategies. The Solution Manager owns the definition of the solution working in collaboration with Solution Engineering validation team for each solution offering.

The Solution Manager role is both customer and Cisco facing. The Solution Manager also is active in the development of external marketing messaging, sales and customer training.

Skills and background:

  • Self-motivated with the ability to collaborate across disparate teams
  • Comfortable in both a technical dialogue (understanding the customer's operational technology and infrastructure technical objectives) as well as a business dialogue (explaining business and ROI benefits of our solutions)
  • Strong written and verbal communication, including technical writing skills
  • Insightful awareness of industry needs and trends
  • Creative problem-solving skills
  • Bachelor technical degree with MBA or equivalent industry experience
  • 10+ years of experience in solution development and solution business development
  • Experience or deep knowledge of the Utility industry
  • Experience presenting to C-Suite, Trade Shows, Customers
  • Track record of impact from new solution development
  • Ability to travel when required to customers or industry events
  • Excellent process leadership skills

Role Responsibilities

Typical duties/responsibilities include:

  • Lighthouse Customer Solution Architecture Development
  • Represent Cisco and our industrial solutions at industry trade shows and with key strategic partners
  • Gather, organize, and represent customer and business unit requirements for IOT technology (HW and SW) for Utilities
  • Develop and execute upon a business plan with targets and goals to increase Cisco's market share in Utilities
  • Conduct negotiations with external partners, business units, and internal engineering leaders and teams, involving such issues as customer solution use case requirements and revenue opportunities
  • Work and support the IOT Engineering team to ensure that the various components of the solution are delivered on time and to the required service levels and that customer issues are mitigated
  • Identify key solution partners to enable customer outcomes and include in Cisco's IoT Solutions
  • Document customer requirements as the foundation for the solution's architecture, test and validation activities. Lead solution processes development of a solution requirements document (SRD)
  • Solution Sales Enablement: Produce solution and technical marketing collateral for targeted audiences and assist in field technical training of partners and the salesforce

Keywords: Cisco Systems, Inc., San Jose , Product Manager - Utility Industry, Other , San Jose, California

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