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Product Delivery Manager - Opportunity

Company: Adobe Systems Incorporated
Location: San Jose
Posted on: June 8, 2021

Job Description:

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

The Product Delivery Manager - Opportunity Management role will drive the planning, testing, and execution of enterprise-scale technology solutions. The candidate is passionate about Sales Opportunity capabilities in and across several CRMs in coordination with Marketing and Finance teams. This individual will work with internal customers to gather and prioritize critical business requirements in support of the Opportunity Management technology roadmap and vision, in collaboration with Field Sales, Field Product Managers, Program Managers, and other Sales Operations specialists. This person will also partner with Information Technology to design, develop, and deliver technology solutions that provide exceptional Field, Partner, and Customer experiences. Specifically, this role will lead the standardization of the Opportunity Process across multiple CRMs and closely partner with the Field Product Manager to deliver on the roadmap.

What you'll do

  • Partner with Business to understand current and future needs to deliver high-value technical solutions by improving the customers' experience or day-to-day productivity

  • Responsible for communicating/aligning with internal partners and IT on plans and launches

  • Lead the planning and delivery of Run-the-business requirements and large technology initiatives

  • Align strategically with other Product Managers on the delivery of interdependent solutions and initiatives

  • Lead and facilitate process improvements sessions with internal clients

  • Direct supporting Product Owners' activities and priorities

  • Oversee delivery work across multiple scrum teams

  • Maintain and prioritize the product backlog, collecting defects and enhancement requests

  • Support Release Planning, scheduling backlog items into regular releases aligned to business priority

  • Lead Acceptance Testing with business testers, and works with the Quality Engineer to define acceptance tests for features

What you Need to Succeed

  • 3-5 years of product management experience is required, and experience launching global large-scale technology solutions while supporting organizational change

  • Experience with Agile methodology and working within and coordinating scrum teams, sprints, etc.

  • Self-starter that thrives in the face of challenges

  • Proven track record to operate effectively with general mentorship on new projects

  • Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences; as well as communicate effectively to individual contributors, management, and executive leadership

  • Experience communicating and advocating programs to customers and/or internal key partners.

  • Strong communications skills, with the distinctive ability to empower and influence people without authority or a direct reporting relationship.

  • Excellent negotiation, conflict management, and resolution skills. You respectfully facilitate teams to the successful mitigation of issues.

  • Bachelor's degree in Computer Science or related technical field, or relevant work experience; expertise in working in CRM solutions in a Sales Operations or related function with specific experience leading account data and processes is highly desirable

When you join Adobe, you can look forward to collaborating with the most genuine people in the industry, working on projects with real purpose, and having immense pride in the products we create and the customers we support. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

Come create experiences that matter at a company that is recognized around the world and hear what our employees are saying about their career experiences on the Adobe Life blog.

Adobe is an equal opportunity employer. We hire hardworking individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, veteran status, cultural background, or religious beliefs. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. This is what it means to be Adobe For All. Learn more about our vision here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Keywords: Adobe Systems Incorporated, San Jose , Product Delivery Manager - Opportunity, Other , San Jose, California

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