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Cloud Infrastructure SRE, CNS

Company: Nokia
Location: San Jose
Posted on: June 8, 2021

Job Description:

About Nokia

At Nokia we create the technology to connect the world. Developing and delivering the industry's only end-to-end portfolio of network equipment, software, services and licensing that is available globally. Through our research teams, including the world-renowned Nokia Bell Labs, Nokia is leading the world to adopt end-to-end 5G networks that are faster, more secure and capable of revolutionizing lives, economies and societies. Nokia adheres to the highest ethical business standards as we create technology with social purpose, quality and integrity. A truly global company, we are 160 nationalities working in more than 100 countries.

Cloud and Network Services

Cloud and Network Services is a leading Nokia business group that offers Network solutions on Core, Business and Enterprise segments, as well as Cloud solutions and Cognitive Services. It is a newly formed business group, that includes most of the former Nokia Software business, Nokia's enterprise solutions, core network solutions including both voice and packet core, and managed and advanced services from its former Global Services unit. This unit will also act as a delivery channel of certain products from other business groups to enterprise customers. Cloud and Network Services (CNS) will target growth by leveraging the industry transition to cloud-based delivery, network-as-a-service business models, and software-led value creation.

Nokia is looking for Site Reliability Engineers (SREs) to be part of the

Cloud Infrastructure Customer Engineering team (R&D production development), under Nokia Software Technology Group.

Job Description

As a Cloud Infrastructure SRE, you will be part of a special R&D production development task force preventing and solving the most critical and strategic customer issues encountered in the field. In an ever-growing demand for 5G network infrastructure and increasing customer install base, as a Cloud Infra SRE you will enable telco-grade cloud-native applications to be deployed on top of any cloud, private and public: Nokia's own cloud infrastructure (based on open-source tools

such as K8s/Docker as well as OpenStack), VMware Tanzu, OpenShift, AWS EC2 /EKS, GCP GKE, Azure AKS.

As part of this challenging role, you will also help to build new CI/CD automation tools and best practices/processes for the deployment and updates of various telco-grade products, on top of Nokia Continuous Delivery platform. The automation will add agility, reliability and overall efficiency for both telco-cloud(s) and application workloads. You will create automation tools that will be used by the rest of the team as well as professional services and operations teams, to simplify "day one" and "day two" operations. You will be working side by side with product developers and product management to push automation and operability tools to make the cloud platform more reliable.

As a Cloud Infra SRE, you will be engaging the most strategic customer activities: early deliveries of products and platform, assist in validating and defining the best solution architecture, solving complex problems and contributing the solutions into SRE and Product branches. It is expected that things will not go smoothly all the

time, so you will also automate and implement the solution for a problem you have solved, so the system will recover automatically next time. Developing and automating will be 50% of your day to day activities while running the cloud infrastructure operations will take the rest of your time. Additionally, you will be enabling our global services teams on our new products, platforms, tools and features, especially the SRE tools developed by the team.

Job Responsibilities & Competencies

  • You always think about our customers and would like to meet them and discuss how to solve their most complex challenges
  • You're a troubleshooter in nature - system reliability runs in your blood!
  • You are perseverant, rigorous, autonomous and proactive.
  • You love training, teaching and enabling customers and operation teams
  • You are a team player with excellent communication skills.
  • You are an experienced individual, self-sufficient, can work in a start-up like an environment and still be able to focus on the right tasks with the highest priority
  • You are not afraid to take risks but know that you're also accountable and capable of fixing the issues if the risks materialize

Required Minimum Qualifications: (Education, Technical Skills/Knowledge)

  • Software Engineer degree, MS in computer science or equivalent experience
  • 0-5 Years of experiences as an SRE, DevOps, Development and/or Support related role:
  • 0-5 years of professional experience for a junior position
  • 5 -10 years of professional experience for a senior position
  • You have previously worked in a customer-oriented environment and you have the ability to handle and resolve critical customer issues/escalations, including on-call job rotations
  • Unix server administration and tuning : Linux / RedHat / CentOS / Ubuntu
  • You have deep knowledge in Networking - Layers 1-4
  • Cloud / Virtualization (at least two): Helm, Docker, Kubernetes, AWS, Azure, Google Cloud, OpenStack, OpenShift, VMware vSphere / Tanzu
  • You have in-depth knowledge of cloud storage solutions on top of AWS, GCP, Azure and/or on-perm private cloud, such as Ceph, CephFS, GlusterFS
  • DevOps: Jenkins, Git, Gerrit, Azure DevOps, Ansible, Terraform
  • Backend Knowledge Bash, Python, Go (other knowledge of Scripting Language is a plus).
  • PaaS Level solutions such as Keycload for IAM, Prometheus, Grafana, ELK, DBaaS (such as MySQL, Cassandra)

Desired Qualifications: (Education, Technical Skills/Knowledge)

  • Certified Kubernetes Application Developer (CKAD)
  • You have low-level knowledge of virtualization environment: KVM, Containers, Linux Kernel Optimization & Tuning
  • Tools Knowledge such as Robot, Selenium, Harbor, Artifactory, REST.
  • You have good Knowledge of switching and routing configuration and protocols
  • You have hands-on experience with Open vSwitch, Multus SRIOV, DPDK
  • Front-End Knowledge ReactJS, Typescript (knowledge of other Front-End technologies is a plus)

Location: In addition to the locations listed on the job opening, qualified candidates within the United States (not to include Colorado), will be considered.

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people's lives and help to overcome some of the world's most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create the technology to connect the world.

Keywords: Nokia, San Jose , Cloud Infrastructure SRE, CNS, Other , San Jose, California

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