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RN - Director of Emergency Services

Company: Gables Search Group
Location: San Jose
Posted on: May 4, 2021

Job Description:

Director of Emergency Services - San Jose, CA

Career making position at a 474 bed acute care hospital in the heart of Silicon Valley, with two locations, the main campus in San Jose, California and the other campus in Los Gatos, California. Recognized nationally for quality and safety and has been voted a “Family Favorite” hospital for more than ten years. It is one of only ten hospitals nationwide to be awarded the Outstanding Achievement Award from the American College of Surgeons Commission on Cancer four consecutive times. Good Samaritan is a leader in neurosciences, high-risk obstetrics, advanced cardiology and innovative surgery techniques, and is a Joint Commission-certified Comprehensive Stroke Center and an accredited Chest Pain Center. 

Position Summary:

The Director of Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.

Minimum Education



Minimum Work Experience

3+ years of experience in emergency services REQUIRED

3+ years of experience in a leadership REQUIRED

 MUST have RECENT acute care experience

MUST have LARGE ED Experience

Experience Notes:

  • Good ED and leadership experience 
  • High volume, high acuity experience
  • Does not want to first time Director
  • A Team builder 
  • Boots on the ground - willing to assist where needed - come in on the weekends if needed
  • Showing the staff that they matter and they are there to support them 
  • Union Environment – push patients to the floor if needed 
  • Servant leader 
  • Having Union Experience – very important – would like to have some Union experience

Required Licenses/Certifications

  • Current CA RN license required

Additional Information:

Reports to the  Gary Purushotham, COO

FTE 80+

1 Manager 

35 Bed ER

120 visits per day

Union Facility

Oversees Director of Patient Safety  - Director of Quality - Director of Infection Prevention

Scope Summary:

  • Gary P, COO – over ER x 2 months. 
  • 350 bed hospital – great Payer Mix 
  • In the process of a cultural change – 20-30% in patient experience 
  • Comp Stroke and Stemi Center 
  • Psych receiving center 
  • Inpatient Peds Department (PICU and NICU) 
  • Full Service
  • No Trauma – Regional offers trauma 
  • Need a leader who can support the staff 
  • Care experience is vitally important 
  • Currently at 120 ppd; pre-covid = 170
  • Lost 2/3 of staff, travelers, and staff reduction due to covid.  Has hired 10 and have 11 travelers; recruiting 3-4 more.
  • Throughput oversight – Volume still down 23%  EMS down 12%; ALOS-D 180 min, nov = 157; Dec 159
  • ALSO-A = 47min
  • ALOS from 300-400 to 292 in Oct; Nov 340 due to HOLDs; Now at 390 with covid
  • Imaging – 115 – 120 min CT.  Now 95
  • XR TAT – 80 min; now 67
  • Good engagement with ED medical Group (En
  • #1 or #2 in Div on metrics
  • Patient Experience – 70% - rounding 

Important recruitment notes:

  • 1. Very engaged leadership, all the support they need to make them successful. No resistance from anyone to get things done
  • 2. Group of hard working nurses What they need is strong leader to mentor, coach
  • 3. Brand new ED, best overall including Stanford.  Infrastructure, technology
  • 4. Community – high payor mix, very demanding.  Throughput, efficient, star ER

Miscellaneous information that will be helpful in identifying qualified candidates:      


  • Market share in SJ – 26% with the 2 facilities 
  • KP – 24% of market share 
  • 3 county facilities also in the area 
  • El Camino – same patient population 
  • Help serves stroke patients with advanced CT 
  • San Jose – wonderful place to live (one of the most expensive places to live) 
  • Sticker shock with housing – Bay area is great 
  • Wonderful opportunities in the area 
  • 2 hours from Tahoe – 20-30 min from the Ocean 
  • High Profile hospital, and high profile job – Career Maker 

Salary:  $175,600 - $219,000 (Midpoint)  - Salary is based on experience

Bonus: Upto 15% of base salary - Based on Performance

Sign on Bonus: No

Relocation: $10,000

Keywords: Gables Search Group, San Jose , RN - Director of Emergency Services, Other , San Jose, California

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